We are looking for a motivated and detail-oriented Sales Support Executive to join a US-based company located on Main Shahrah-e-Faisal, near Baloch Colony, Karachi. This full-time, in-person role involves supporting sales and service operations by coordinating with customers and vendors to ensure smooth daily business activities. The ideal candidate will have 2 to 3 years of experience in a similar role, strong communication skills, and excellent organizational abilities. Working hours are from 9:00 AM to 6:00 PM, morning shift.
Key Responsibilities
Prepare accurate quotations, sales orders, and job orders to support the sales process. Generate service orders, certificates, and customer invoices as needed to facilitate service delivery and billing. Manage purchasing activities, including the preparation and follow-up of purchase orders. Respond promptly and professionally to customer inquiries, ensuring high levels of customer satisfaction. Follow up with customers and vendors regarding quotations, orders, and other queries through email and phone communication. Coordinate effectively with both customers and vendors using clear written and verbal communication. Assist with inventory management and stock control to maintain optimal inventory levels. Maintain accurate records and ensure timely completion of all assigned tasks to support smooth operations.
Required Qualifications
A bachelor’s degree from a recognized institution is essential. Candidates should have 2 to 3 years of relevant experience in sales support, customer service, or operations. Proficiency in MS Office applications, especially Outlook, Excel, and Word, is required. Strong English communication skills, both written and verbal, are necessary to interact professionally with customers and vendors. Excellent organizational, coordination, and problem-solving skills are important to manage multiple tasks effectively. The ideal candidate will be self-motivated, detail-oriented, and goal-driven, capable of working independently as well as part of a team.
Preferred Qualifications and Benefits
The position offers a competitive monthly salary ranging from Rs23,000 to Rs70,000, depending on experience and skills. This is an opportunity to work within a dynamic, US-based organization that values collaboration and teamwork. The in-person work environment encourages direct communication and fosters a strong team culture. This role provides an excellent chance for a dedicated professional to contribute meaningfully to the growth and success of the organization by ensuring efficient sales support and high customer satisfaction.