Salesforce-Manager

Location: Hyderabad
Salary: Competitive
Date: October 26, 2026

EY offers a unique opportunity to build a career that reflects your individuality within a global, inclusive, and technologically advanced environment. As part of EY’s Global Delivery Services (GDS), you will contribute to a worldwide network that supports EY’s growth by delivering high-quality consulting, assurance, tax, strategy, and knowledge services. With over 80,000 professionals across ten global locations, GDS enables seamless client service and operational excellence. We are seeking an experienced Salesforce Manager to lead end-to-end solution delivery, combining technical leadership, architecture, and project management to drive scalable and secure Salesforce implementations.

Key Responsibilities
Salesforce Technical Leadership: Lead the design and architecture of Salesforce solutions, including Apex, Lightning Web Components (LWC), Visualforce, Flows, integrations, and data models. Establish scalable architecture patterns, coding standards, and best practices. Conduct technical and code reviews ensuring adherence to platform constraints, security, and governor limits. Evaluate Salesforce products, AppExchange tools, and integration frameworks to recommend optimal solutions.

Delivery & Project Management: Manage the full Salesforce project lifecycle from requirements gathering and solution design to sprint planning, development, QA, and deployment. Collaborate with business stakeholders and cross-functional teams to translate requirements into technical solutions. Oversee release management, environment strategy, DevOps pipelines, and change management. Handle project risks, dependencies, budgets, and stakeholder communications to ensure timely delivery.

Team Leadership & Mentorship: Lead and mentor Salesforce developers, administrators, consultants, and QA engineers. Conduct technical assessments and promote continuous learning in Apex, LWC, integrations, and certifications. Support junior team members with troubleshooting, performance tuning, and design best practices.

Business & Stakeholder Management: Act as the technical liaison between business and engineering teams. Facilitate design workshops, solution walkthroughs, and architecture discussions with stakeholders. Support pre-sales activities including effort estimation, solution demonstrations, and project scoping.

Operational Excellence: Maintain comprehensive documentation for architecture, integrations, data flows, and technical builds. Drive improvements in DevOps, CI/CD, test automation, and org optimization. Troubleshoot production issues, performance bottlenecks, and integration failures while ensuring compliance with Salesforce security and data governance standards.

Required Qualifications
- 8 to 15 years of IT experience with at least 5 years leading Salesforce projects.
- Deep expertise in Apex, Triggers, SOQL/SOSL, Lightning Web Components (LWC), Aura, Flows, and declarative tools.
- Strong knowledge of Salesforce APIs (REST/SOAP), Platform Events, integration patterns, data modeling, and performance optimization.
- Comprehensive understanding of Salesforce architecture, multi-org strategies, governor limits, sharing/security models, and deployment processes.
- Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and preferably Field Service or CPQ.
- Proficient in Agile/Scrum methodologies, backlog management, user stories, and sprint planning.
- Excellent communication, stakeholder management, documentation, and leadership skills.

Preferred Qualifications and Benefits
- Salesforce certifications such as Platform Developer I & II, Application Architect or System Architect, and Administrator/Advanced Administrator.
- Project management certifications like PMP, CSM, or SAFe are advantageous.
- Experience with CI/CD tools (Copado, Gearset, Azure DevOps, Git) and integration platforms (MuleSoft, Boomi, Kafka).
- Exposure to multi-cloud Salesforce implementations, enterprise integration patterns, security standards, SSO, OAuth, and identity management.
- Experience in org consolidation, technical debt remediation, and modernization initiatives.

EY fosters a diverse and inclusive culture, empowering employees with future-focused skills and world-class experiences. We offer flexible work environments, premium health and wellness benefits, continuous learning opportunities, and a commitment to professional development. Our culture values integrity, respect, teamwork, inclusiveness, and courage to lead.

Join EY to shape your future with confidence and contribute to building a better working world. We are an equal opportunity employer committed to diversity, equity, and inclusion.