Screening Associate

We are seeking a detail-oriented Screening Associate to conduct initial candidate screenings from assigned call lists. In this fully remote role, you will engage with applicants by phone, asking approved questions to assess their interest and basic fit for the position. You will document responses accurately, explain the next steps clearly, and coordinate interview scheduling with recruiters. Your thorough handover of candidate information ensures recruiters have the context needed to move the hiring process forward smoothly. Support and guidance will be provided by a recruiting team lead to help you apply screening guidelines effectively. This position offers a monthly base salary with additional bonus opportunities.

Key Responsibilities:
- Review approved screening questions before contacting candidates and access applicant details via an applicant tracking system such as Greenhouse.
- Use a business phone system or dialer like Dialpad to call applicants, clearly explaining the purpose of the call.
- Ask questions regarding candidate interest, availability, workspace environment, and spoken English proficiency; record answers carefully without assumptions.
- Communicate the next steps in the hiring process using recruiter-approved information and escalate any unclear queries to the recruiting team lead.
- Evaluate each applicant based on screening criteria and categorize them as ready for the next step, not now, or not a fit.
- Schedule recruiter interviews using calendar tools such as Google Calendar, confirming dates and times with candidates.
- Recap interview details before ending calls to ensure candidates understand the process and expectations.
- Send interview reminders and follow up with candidates who miss interviews, rescheduling as directed by recruiters.
- Update candidate records with call outcomes, answers, and next actions, sharing comprehensive screening notes with recruiters.
- Maintain accurate, clear, and confidential candidate data, marking incorrect numbers, duplicates, or withdrawals appropriately.
- Continuously improve call quality and accuracy by incorporating feedback from team leads.

Required Qualifications:
- Proficient spoken and written English, as calls are primarily with candidates and teams based in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity to support remote work.
- No prior recruiting experience required; experience in phone-based roles such as customer service, scheduling, or administration is preferred.
- Calm and friendly telephone manner with the ability to explain processes clearly and patiently.
- Willingness to learn and use tools like Greenhouse, Dialpad, and Google Calendar.
- Ability to follow structured screening questions and accurately distinguish candidate responses from personal assumptions.
- Attention to detail when entering names, notes, dates, and interview times into shared systems.
- Respect for candidate privacy and discretion when sharing information with the recruiting team.
- Strong listening skills, including the ability to seek clarification and ask for guidance when necessary.

Preferred Qualifications and Benefits:
- This is a fully remote position, allowing you to work from home while supporting candidates via phone.
- Structured onboarding and training on relevant tools through practical exercises.
- Regular check-ins with a team lead to review call quality, address questions, and discuss next steps.
- Opportunities for professional growth within the team as you develop screening and scheduling expertise.
- Bonus incentives based on performance.

The monthly salary range for this role is PKR 62,520 to PKR 148,670, with additional bonus potential. If you are organized, communicative, and eager to contribute to a collaborative recruiting process, this opportunity offers a supportive environment to build your skills and advance your career.