This role is responsible for managing the end-to-end process of disbursement, settlement, amendments, reconciliation, testing, and monitoring for Supply Chain, Factoring, and related loan portfolios with a focus on accuracy and timeliness. The incumbent will ensure all process steps are executed in accordance with agreed Process Notes and Standard Operating Procedures (SOPs) while maintaining zero errors. The position demands close coordination with stakeholders to deliver the assigned portfolio within agreed Service Level Agreements (SLA) and Turnaround Times (TAT), ensuring compliance with internal policies and regulatory standards.
Key Responsibilities
- Adhere strictly to all product programs, process notes, SOPs, Operational Process Manuals (OPM), Credit Policy Manuals (CPM), and Administrative Directives (ADMs).
- Maintain comprehensive product knowledge, particularly on Supply Chain and Factoring products, including Standard Wholesale Credit policies.
- Review credit proposals and agreements meticulously to avoid errors during sanctioning and disbursement against client drawdown requests.
- Ensure accurate recovery of fees, charges, VAT, interest, profit, penalties, and charity related to outstanding exposures in Supply Chain and Factoring loans.
- Apply thorough understanding of accounting standards and APPM to guarantee error-free income accruals and charge components.
- Demonstrate expertise in SWIFT and UAEFT payment standards, ensuring flawless execution of related transactions.
- Conduct User Acceptance Testing (UAT) for operating systems, promptly addressing any identified observations or defects.
- Monitor post-disbursement credit terms rigorously and report any breaches immediately.
- Coordinate effectively with relevant stakeholders to resolve exceptions and clarify issues until closure.
- Perform and review daily reconciliations of all recorded activities and process steps, ensuring timely follow-up and publishing reconciliation status with highlighted issues.
- Ensure all banking accounts are balanced during reconciliation across multiple systems.
- Develop and maintain controlled mechanisms to ensure timely and error-free task completion.
- Escalate delays or non-responsiveness to the Manager within defined timelines.
- Share identified errors or knowledge gaps with the line manager and team to improve customer service.
- Possess detailed knowledge of the trade cycle to ensure error-free Compliance and Enhanced Due Diligence (EDD) screening.
- Exhibit strong referral and follow-up skills until outstanding tasks are completed.
- Prevent revenue leakage by ensuring full collection of charges.
- Ensure no outstanding reconciliation entries remain pending in Nostro/Vostro or internal accounts.
- Lead or support new system UATs, including defining requirements and managing follow-ups.
- Maintain proficiency in banking platforms such as Flex (Oracle), ELCM, SWIFT, UAEFTS, EDMS, LLOYDs, FIRCO, and SCF/IMX/Kastle.
Required Qualifications
- Bachelor’s degree from a recognized institution.
- 4 to 7 years of relevant experience in Supply Chain Factoring, Corporate Credit, and Trade Finance Operations.
- Proven experience managing multiple system UATs, preparing Business Requirement Documents (BRDs), and meeting strict deadlines.
- Familiarity with multiple banking systems including CBS/Flex, ELCM, SWIFT, UAEFTS, EDMS, LLOYDs, FIRCO, and SCF/IMX/Kastle.
- Ability to quickly learn new banking platforms and identify process or system gaps.
- Experience handling complex reconciliations between banking systems to ensure seamless connectivity.
- Strong knowledge of trade documents and the trade finance cycle.
- Experience reviewing credit proposals and agreements with attention to detail.
- Competence in performing EDD and Compliance screening on submitted requests and trade documents.
Preferred Qualifications and Benefits
No additional preferred qualifications or benefits were specified for this position.
Skills
Job Details
What is your Competitive Advantage?
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
