Senior Employee Relations Business Partner

Motive is a leading provider of innovative tools designed to empower teams managing physical operations by enhancing safety, productivity, and profitability. Our platform integrates safety, operations, and finance functions into a single system, enabling seamless management of drivers, vehicles, equipment, and fleet-related expenses. Leveraging advanced AI, Motive offers comprehensive visibility and control while automating routine tasks to reduce manual workloads. Serving nearly 100,000 customers worldwide—from Fortune 500 companies to small businesses—across diverse industries such as transportation, logistics, construction, energy, manufacturing, agriculture, food and beverage, retail, and the public sector, Motive is committed to driving operational excellence.

As an Employee Relations Partner at Motive, you will act as a trusted advisor to Business and HR Leaders, HR Business Partners, and Legal teams. Your role will focus on fostering a fair, unbiased, and human-centered approach to resolving workplace issues. You will be instrumental in shaping a positive employee experience by managing complaints, conflicts, and legal charges with neutrality and thoroughness. This position involves facilitating open-door communication, conducting sensitive investigations, and providing reliable support to both employees and leadership. You will report directly to the Senior HRBP Director.

Key Responsibilities

- Lead the investigation process end-to-end: Take full ownership of employee relations cases from intake through resolution, ensuring timely and well-documented outcomes.

- Manage complex and sensitive cases: Conduct comprehensive investigations into a wide range of employee concerns, including human rights, workplace conduct, safety, and attendance, providing sound recommendations for resolution.

- Maintain detailed records: Keep accurate and thorough logs of investigations, documenting notes and supporting materials promptly and consistently.

- Facilitate the open-door process: Serve as an approachable point of contact for employees, handling formal complaints and legal charges with impartiality and rigor.

- Collaborate to strengthen ER capabilities: Work closely with Legal and HR Business Partners to design and implement employee relations processes, programs, and tools that enhance organizational effectiveness and prevent escalation of issues.

- Support dispute resolution efforts: Participate in mediation and alternative dispute resolution to help parties reach fair and mutually agreeable outcomes.

Required Qualifications

- Education: Bachelor’s degree from an accredited university or equivalent professional experience.

- Experience: Minimum of 5 years in HR Business Partner roles, with at least 3 years focused on employee relations or labor relations.

- Conflict management skills: Demonstrated ability to handle sensitive conversations, de-escalate conflicts, and guide parties toward resolution.

- Employment law knowledge: Familiarity with employment laws in Pakistan and India is highly desirable.

- Communication skills: Strong, empathetic communicator capable of building trust across all organizational levels.

Preferred Qualifications and Additional Information

Motive values diversity and inclusion, welcoming candidates from varied backgrounds, experiences, and perspectives. We are an equal opportunity employer committed to creating an inclusive workplace.

Candidates should be authorized to access commodities and technologies controlled under U.S. Export Administration Regulations, as employees may require access to Motive products and technology.

For U.S.-based roles, some positions may require execution of a non-compete agreement, subject to applicable laws and exemptions.

Please note that all job openings correspond to current vacancies. Some interviews or onboarding activities may take place in person at one of Motive’s global offices.