Senior Game Producer

As a Senior Mobile Games Producer specializing in Live Operations, you will oversee the ongoing management and growth of a portfolio of mobile games. Your primary focus will be to lead cross-functional teams in enhancing player engagement, retention, and monetization through regular content updates, live events, and promotions. You will monitor key performance indicators (KPIs), ensure game stability, and drive strategic initiatives to maximize the long-term success of the games. Additionally, you will play a vital role in project and sprint planning to guarantee smooth execution of live operations activities.

Key Responsibilities

- Lead project and sprint planning efforts, defining objectives, scope, timelines, and resource allocation for live operations. Facilitate sprint planning sessions, daily stand-ups, and retrospectives to maintain effective team collaboration and workflow.
- Collaborate closely with development teams to prioritize tasks and manage backlogs, adapting plans based on game performance, player feedback, and business priorities.
- Plan, coordinate, and execute live events, content updates, and promotions that boost player engagement and revenue. Maintain a comprehensive live operations calendar to ensure consistent delivery of new features and content.
- Monitor in-game activity and player feedback to proactively resolve issues and identify opportunities for improvement.
- Track and analyze KPIs such as Daily Active Users (DAU), Monthly Active Users (MAU), Average Revenue Per Daily Active User (ARPDAU), and retention rates. Use data analytics tools to generate insights that inform strategic decisions.
- Implement A/B testing and other data-driven experiments to optimize gameplay, features, and monetization.
- Ensure the stability and performance of live updates by coordinating with QA and technical teams. Establish rapid response processes to address live operational issues and minimize player disruption.
- Collaborate with design, development, marketing, community, and customer support teams to align on live operations goals and ensure seamless execution.
- Manage app deployments on Google Play and App Store, including creating and configuring in-app product identifiers and maintaining app-related data.
- Identify risks in live operations and develop contingency plans. Lead crisis management efforts to quickly resolve outages or critical bugs, restoring game stability and player confidence.

Required Qualifications

- Minimum of 5 years’ experience in game production or live operations, with at least 3 years in a senior or leadership role.
- Proven track record managing live operations and development for mobile games, particularly within free-to-play models.
- Strong analytical skills with experience in data-driven decision-making and KPI analysis.
- Excellent project management capabilities, able to prioritize and manage multiple projects in a fast-paced environment.
- Exceptional communication and leadership skills, with the ability to motivate and collaborate effectively across diverse teams.
- Deep understanding of live service best practices, player lifecycle management, and monetization strategies.
- Proficiency with analytics tools such as Google Analytics, Mixpanel, Tableau, and project management software like JIRA and Confluence.
- Technical knowledge of mobile game development processes, server architecture, and live operations tools.
- Bachelor’s degree in Game Design, Business, Analytics, or a related field, or equivalent experience.

Preferred Qualifications and Benefits

- Passion for mobile games and dedication to delivering a high-quality player experience.
- Strong attention to detail with the ability to anticipate and resolve issues proactively.
- Experience with user acquisition, retention, and community management is a plus.
- Opportunity to collaborate with leading international gaming studios including PeopleFun, Halfbrick, and AppLovin.
- Competitive, above-market tax-free USD salaries with performance-based incentives.
- Chance to influence QA strategy and lead a high-impact team within the global gaming industry.
- Career growth and mentorship opportunities in a dynamic, innovative environment.
- Exposure to advanced LiveOps practices, cutting-edge analytics, and modern QA tools.
- Supportive multinational team culture that values innovation, collaboration, and continuous learning.

Join a forward-thinking company dedicated to transforming the gaming landscape and shaping the future of mobile games through expert live operations management.