Senior NetSuite ERP Business Analyst

We are looking for an experienced Senior Business Analyst to lead the business requirements definition for a NetSuite ERP implementation at a U.S.-based industrial manufacturing company. The successful candidate will join the transformation project at its inception, collaborating closely with the client’s leadership team to understand current business operations, define future-state processes, and translate business needs into clear, actionable requirements for the NetSuite system. This role demands expertise in business process modeling, requirements engineering, ERP implementation, and stakeholder management. The Senior Business Analyst will serve as a critical link between business stakeholders, technical teams, and the third-party implementation partner, ensuring alignment with business goals and adherence to NetSuite best practices.

Key Responsibilities

Business Process Analysis and Modeling:
- Analyze and document current business processes, workflows, and operational challenges.
- Develop future-state process models and identify opportunities for process improvement and automation.
- Utilize BPMN, flowcharts, or other process-mapping techniques to document workflows.
- Recommend process improvements aligned with business objectives and standard ERP capabilities.

Requirements Gathering and Documentation:
- Lead workshops, stakeholder interviews, and discovery sessions with business leaders and functional teams.
- Elicit, analyze, validate, and document business requirements, objectives, and functional needs.
- Develop and maintain Business Requirements Documents (BRDs), functional specifications, process maps, and supporting documentation.
- Translate business challenges into clear, structured, and actionable requirements.

NetSuite ERP Implementation:
- Support requirements definition and functional design for the NetSuite ERP implementation.
- Collaborate with the implementation partner to translate business requirements into functional and technical specifications.
- Conduct fit-gap analysis to identify differences between business needs and standard NetSuite capabilities.
- Advocate for a configuration-over-customization approach, recommending standard NetSuite functionality where feasible.
- Ensure requirements align with business priorities, best practices, and project scope.

Cross-Functional Process Requirements:
- Support requirements definition and process design across key workflows, including:
- Lead-to-Quote: lead management, quoting, and sales processes.
- Design-to-Build: product design, engineering handoffs, and manufacturing preparation.
- Procure-to-Pay: purchasing, supplier management, and accounts payable.
- Plan-to-Produce: production planning, inventory coordination, and manufacturing operations.
- Order-to-Cash: sales orders, fulfillment, invoicing, and collections.

Project Delivery and Stakeholder Coordination:
- Act as the primary liaison between business stakeholders, technical teams, and the ERP implementation partner for requirements-related activities.
- Apply both agile and waterfall methodologies within a hybrid project framework.
- Support requirements traceability, scope clarification, change assessment, and stakeholder alignment throughout the project lifecycle.
- Contribute to data migration planning, user acceptance testing (UAT), and change management activities as needed.
- Identify requirement gaps, risks, dependencies, and potential process or delivery issues early.

Required Qualifications

- Minimum of 8 years’ experience as a Business Analyst, with strong expertise in business process modeling, requirements analysis, and technology implementations.
- Proven hands-on experience supporting or leading NetSuite ERP implementation projects.
- Strong skills in preparing BRDs, functional requirements, process maps, and implementation documentation.
- Deep understanding of ERP business processes, especially procure-to-pay, order-to-cash, production planning, and manufacturing workflows.
- Proficiency in process modeling techniques such as BPMN and flowcharts.
- Practical experience with both agile and waterfall delivery methodologies.
- Excellent written and verbal communication skills in English, capable of engaging confidently with U.S. executives and senior stakeholders.
- Strong analytical and problem-solving abilities, including evaluating business process changes against standard ERP capabilities.
- Exceptional workshop facilitation, stakeholder management, documentation, and attention to detail.
- Proactive and self-directed, with the ability to work independently in a client-facing environment.

Preferred Qualifications

- Experience in industrial manufacturing, supply chain, distribution, or field service sectors.
- Familiarity working alongside third-party ERP implementation partners.
- Exposure to ERP data migration, integration requirements, UAT, and business change management.
- Experience supporting ERP transformation initiatives from discovery through implementation and go-live.

This position is onsite in Islamabad. Candidates should have at least 5 years of experience with functional requirements, NetSuite, and business analysis.