Senior Sales Engineer / Solution Architect

This position requires close collaboration with the sales team to thoroughly understand and qualify customer needs through detailed analysis before conducting product demonstrations. The successful candidate will be responsible for delivering engaging and customized product demonstrations that address the specific requirements of prospects. In addition, they will work alongside sales to develop tailored solutions, create supporting documentation and presentations to effectively educate customers, and manage Proof of Concept (PoC) or Pilot engagements. The role also involves assisting with responses to Request for Information (RFI) and Request for Proposal (RFP) documents, as well as providing support for various events such as webinars, conferences, and trade shows.

Key Responsibilities:
- Partner with the sales team to qualify customer needs and perform comprehensive needs analysis prior to product demonstrations.
- Deliver product demonstrations that are aligned with the unique requirements of each prospect.
- Collaborate with sales to design and develop customized solutions based on customer feedback and needs.
- Develop and maintain clear, informative documentation, presentations, and product demos to support customer education.
- Scope, plan, and execute Proof of Concept (PoC) or Pilot projects with potential clients to demonstrate product value.
- Assist in preparing responses to RFI and RFP documents to support sales proposals.
- Provide logistical and technical support during events including webinars, conferences, and trade shows.

Required Qualifications:
- Minimum of 10 years’ experience in Pre-sales or Solution Engineering roles, demonstrating a strong track record of success.
- Familiarity with DevOps practices and tools, with practical exposure preferred.
- Exceptional client-facing communication skills, with the ability to engage effectively with prospects and customers.
- Strong analytical thinking, attention to detail, and problem-solving capabilities.
- Bachelor’s degree from a recognized institution.

Preferred Qualifications and Benefits:
- A postgraduate degree is preferred and will be considered an advantage.
- This role offers the opportunity to work in a fast-paced, innovative environment that values collaboration and customer engagement.
- Candidates will gain exposure to cutting-edge solutions and have the chance to contribute directly to business growth through impactful customer interactions.

This role is ideal for a seasoned professional who thrives in a customer-centric environment and enjoys crafting tailored solutions that meet complex business needs.