Careem is on a mission to create the Everything App for the greater Middle East, simplifying how people move, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As Careem embraces its next chapter driven by AI, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. Careem Grocery, a new and dynamic vertical, is focused on transforming grocery, pharmacy, and retail shopping experiences. Currently in the early stages of product development, the team aims for rapid growth and outstanding customer satisfaction across the region.
Key Responsibilities
Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery. Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment. Conduct regular supplier performance reviews and identify areas for improvement. Proactively resolve supplier issues and disputes to maintain smooth operations. Manage delivery schedules between distribution centers, suppliers, and stores to enable seamless inventory transfers. Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers. Maintain and update SKU master data to ensure accurate product information across systems. Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce stockouts. Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
A minimum of 2 years’ experience in supply chain or a similar operational role is required, with experience in tech, logistics, or startups considered advantageous. Candidates should hold a Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management. Strong analytical skills and advanced proficiency in Excel are essential; knowledge of SQL is a plus. High attention to detail and the ability to rigorously follow up on daily operations are critical. The role demands grit and a hands-on mindset to tackle challenges and drive execution. Excellent communication skills are necessary to work effectively across supplier and distribution center teams. A self-starter attitude with the ability to independently extract and analyze data to support decision-making is expected.
Preferred Qualifications and Benefits
Careem offers a unique opportunity to make a meaningful impact in a region with significant untapped potential. Employees collaborate with inspiring colleagues and benefit from continuous learning and growth opportunities. The work schedule includes four days in the office and one day remote per week, with flexibility to work remotely from any country for up to 30 days annually. Unlimited vacation days are provided, and tech individual contributors enjoy a hybrid model of two office days and three remote days weekly. Additional benefits include healthcare coverage and fitness reimbursements for activities such as gym memberships, health clubs, and training classes. This role is based in Karachi and supports Careem Grocery operations remotely across the UAE.
Careem is committed to equal employment opportunity and fosters a diverse and inclusive workplace. The collection of demographic information is voluntary and used solely for internal monitoring and diversity initiatives.
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