Careem is revolutionizing the Middle East by developing the Everything App, designed to simplify daily life through seamless transportation, food and grocery delivery, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains to earn, served more than 70 million customers, and created a thriving platform for regional talent and entrepreneurs. Operating in over 70 cities across 10 countries, from Morocco to Pakistan, Careem is now advancing into an AI-powered future. The company is seeking innovative AI professionals to leverage technology for automating workflows, enhancing customer experiences, and optimizing internal systems. Joining Careem means contributing to significant regional growth while developing your career in a dynamic and fast-paced environment.
Key Responsibilities:
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify areas for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DCs), suppliers, and stores to enable seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across systems.
- Investigate non-delivered items through root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce stockouts.
- Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications:
- Minimum of 2 years’ experience in supply chain or a related operational role; experience in technology, logistics, or startup environments is advantageous.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- Exceptional attention to detail and the ability to rigorously follow up on daily operations.
- Demonstrated grit and a hands-on approach to problem-solving and execution.
- Excellent communication skills, capable of working effectively with supplier and DC operational teams.
- Self-starter attitude with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits:
Careem fosters a collaborative environment where employees work alongside inspiring colleagues and contribute to a purposeful organization dedicated to regional impact. The company offers continuous learning opportunities and career growth. The work schedule includes four days in the office and one day remote per week, with flexibility to work remotely from any country for up to 30 days annually. Employees enjoy unlimited vacation days. Tech individual contributors benefit from a hybrid model of two office days and three remote days weekly. Additional benefits include healthcare coverage and fitness reimbursements for activities such as gym memberships and training classes. This role is based in Karachi, supporting Careem Grocery operations remotely across the UAE.
Careem Grocery is an innovative vertical focused on reinventing grocery, pharmacy, and retail shopping experiences. Operating as a startup within a startup, the team addresses fundamental challenges to achieve rapid growth and deliver exceptional customer experiences across the region. The Supply Chain Coordinator role is vital in ensuring inventory availability and driving efficient supply chain processes to support this mission.
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