Careem is on a mission to build the Everything App for the greater Middle East, simplifying how people move, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, from Morocco to Pakistan. As Careem embraces its next chapter powered by AI, it seeks curious problem-solvers who can leverage AI to develop tools, automate workflows, and create meaningful impact. The Careem Grocery team, a dynamic startup within the organization, is focused on reinventing grocery, pharmacy, and retail shopping experiences across the region. They are currently looking for a highly organized and detail-oriented Supply Chain Coordinator based in Karachi to support Grocery operations remotely across the UAE. This role plays a vital part in ensuring inventory availability, coordinating with suppliers and internal teams, and driving efficient supply chain processes.
Key Responsibilities
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify opportunities for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DC), suppliers, and stores to enable seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across systems.
- Investigate non-delivered items through root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
- Minimum of 2+ years of experience in supply chain or a similar operational role; experience in tech, logistics, or startups is advantageous.
- Bachelor’s degree in Engineering, preferably focused on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- High attention to detail and the ability to rigorously follow up on daily operations.
- Demonstrated grit and a hands-on mindset to tackle challenges and drive execution.
- Excellent communication skills with the ability to collaborate effectively across supplier and DC operational teams.
- Self-starter attitude with the capability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits
Careem offers a vibrant work environment where employees can make a regional impact while continuously learning and growing. The company fosters collaboration among inspiring peers and supports a purposeful mission to unlock the region’s potential. Career development is encouraged with daily opportunities for learning and growth.
The role follows a hybrid work model with four days in the office and one day remote, along with the flexibility to work remotely from any country for up to 30 days annually. Employees enjoy unlimited vacation days, with specific arrangements for individual contributors in tech roles. Additional benefits include healthcare coverage and fitness reimbursements for gym memberships, health clubs, and training classes.
This position is based in Karachi and supports Careem Grocery operations remotely across the UAE.