Careem is transforming the Middle East through its Everything App, which simplifies everyday life by offering seamless transportation, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, spanning from Morocco to Pakistan. As the company enters a new AI-driven phase, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. The Senior Supply Associate role within Careem Grocery—a rapidly growing vertical focused on revolutionizing grocery, pharmacy, and retail shopping—presents an exciting opportunity to contribute to regional growth and deliver outstanding customer experiences. Based in Karachi, this position supports Careem Grocery operations remotely across the UAE, playing a crucial role in inventory management, supplier coordination, and supply chain efficiency.
Key Responsibilities
- Build and nurture strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance evaluations and identify areas for improvement.
- Proactively address and resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DC), suppliers, and stores to facilitate seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across all systems.
- Investigate non-delivered items through root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce stockouts.
- Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications
- Minimum of 2 years’ experience in supply chain or a related operational role; experience in technology, logistics, or startups is a plus.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; familiarity with SQL is advantageous.
- Exceptional attention to detail and the ability to rigorously follow up on daily operational tasks.
- Demonstrated grit and a hands-on approach to overcoming challenges and driving execution.
- Excellent communication skills, with the ability to work effectively across supplier and DC operational teams.
- Self-starter mindset with the capability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits
Careem fosters a vibrant work environment where employees collaborate with inspiring professionals and are encouraged to pursue their passions within a purpose-driven organization focused on regional impact. The company supports continuous learning and career growth, offering opportunities to tackle new challenges daily.
Work arrangements include four days per week in the office and one day remote, with flexibility to work remotely from any country for up to 30 days annually. For technical individual contributors, a hybrid model with two office days and three remote days weekly is offered. Careem also provides healthcare benefits and fitness reimbursements covering gym memberships, health clubs, and training classes.
This role is based in Karachi with remote responsibilities supporting Grocery operations in the UAE, providing a unique opportunity to contribute to a fast-growing, innovative startup within a startup.
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