Careem is on a mission to create the Everything App for the Middle East, simplifying how people move, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains, served more than 70 million customers, and built a thriving platform for regional talent and entrepreneurs. Operating in over 70 cities across 10 countries, Careem is now entering a new phase driven by AI, seeking problem-solvers who can develop tools, automate workflows, and make a significant impact. Careem Grocery is at the forefront of this vision, reinventing grocery, pharmacy, and retail shopping with a focus on rapid growth and exceptional customer experiences.
Key Responsibilities:
- Develop and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Work closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify areas for improvement.
- Proactively address and resolve supplier issues and disputes to ensure smooth operations.
- Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers.
- Coordinate the timely return of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across all systems.
- Perform root cause analysis on non-delivered items and implement corrective actions to improve fill rates and reduce stockouts.
- Oversee promotional stock transfers across distribution centers, suppliers, and stores to guarantee high availability during campaigns.
Required Qualifications:
- At least 2 years of experience in supply chain or a related operational role; experience in tech, logistics, or startups is a plus.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; familiarity with SQL is advantageous.
- Exceptional attention to detail and consistent follow-up on daily operational tasks.
- Demonstrated grit and a hands-on approach to problem-solving and execution.
- Excellent communication skills, capable of collaborating effectively with supplier and distribution center teams.
- Self-motivated with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits:
Careem offers a dynamic and collaborative work environment where employees can grow professionally while making a meaningful regional impact. The company fosters a community of inspiring professionals dedicated to unlocking the potential of the Middle East. The work schedule includes four days per week in the office and one day remote, with the flexibility to work remotely from any country for up to 30 days annually. Employees enjoy unlimited vacation days, with tech individual contributors working two days in the office and three days remotely each week. Additional benefits include comprehensive healthcare coverage and fitness reimbursements for activities such as gym memberships, health clubs, and training classes. This position is based in Karachi and supports Careem Grocery operations remotely across the UAE.
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