SharePoint Administrator

We are a growing Managed Service Provider (MSP) specializing in delivering reliable IT solutions, cloud services, and technical support to a diverse range of clients. We are seeking a skilled SharePoint Administrator to manage, maintain, and optimize SharePoint Online environments across multiple client organizations. The ideal candidate will have hands-on experience with SharePoint Online administration, Microsoft 365 collaboration tools, security implementation, and troubleshooting within a multi-client MSP setting.

Key Responsibilities:
- Administer and maintain SharePoint Online environments across various client tenants.
- Create, configure, and manage SharePoint sites, document libraries, lists, pages, and site collections.
- Manage user permissions, security groups, external sharing, and access controls to ensure secure collaboration.
- Support integrations between SharePoint Online, Microsoft Teams, and OneDrive.
- Configure document management structures, including metadata, content types, and version control.
- Troubleshoot issues related to SharePoint access, synchronization, performance, and document collaboration.
- Implement governance policies, retention schedules, and security best practices to maintain compliance.
- Assist with SharePoint migrations, including tenant-to-tenant migrations and data restructuring projects.
- Manage Microsoft 365 administrative settings and collaborate with IT teams on identity and access management.
- Utilize PowerShell and Microsoft Graph to automate administrative tasks and generate reports.
- Monitor service health, investigate incidents, and resolve service requests within established SLAs.
- Maintain technical documentation, standard operating procedures, and client-specific configurations.
- Coordinate with clients, service desk teams, and senior engineers to deliver effective technical support.

Required Qualifications:
- Minimum of 3 years’ hands-on experience administering SharePoint Online within a Microsoft 365 environment.
- Proven experience working in an MSP or supporting multiple client environments is highly preferred.
- Strong understanding of SharePoint site architecture, permissions, document libraries, lists, and sharing settings.
- Practical knowledge of Microsoft 365 administration, including OneDrive and Microsoft Teams.
- Experience with Microsoft Entra ID, security groups, user access, and authentication concepts.
- Proficiency in PowerShell scripting for SharePoint and Microsoft 365 administration.
- Demonstrated ability to troubleshoot document synchronization, access permissions, sharing, and collaboration issues.
- Solid understanding of SharePoint governance, data security, and compliance fundamentals.
- Excellent communication, documentation, and customer service skills.
- Ability to prioritize multiple client requests and manage incidents according to SLA requirements.

This role offers the opportunity to work in a dynamic MSP environment supporting a variety of clients, providing both technical challenges and professional growth. If you are a detail-oriented SharePoint Administrator with a passion for delivering exceptional service and optimizing collaboration platforms, we encourage you to apply.