Shopify Expert (NIGHT SHIFT)

We are looking for a detail-oriented and proactive eCommerce Specialist to join our team and help drive growth in the USA market. The successful candidate will play a key role in identifying high-potential products, managing Shopify stores, coordinating with suppliers, and executing targeted marketing campaigns. This hands-on position requires experience with dropshipping platforms, digital advertising, and customer service to optimize sales and improve the overall shopping experience. Based on-site, this role offers a unique opportunity to contribute directly to business success through data-driven strategies and operational excellence.

Key Responsibilities

Conduct comprehensive market research to identify winning products tailored specifically for the USA market. Manage and optimize Shopify stores to enhance conversion rates and improve user experience. Create and maintain product listings, including crafting compelling titles, descriptions, images, and organizing collections effectively. Source dependable suppliers and oversee fulfillment processes to ensure timely delivery of orders.

Handle customer orders by updating shipment tracking and resolving any shipping-related issues promptly. Utilize dropshipping management tools such as DSers, CJ Dropshipping, AutoDS, Zendrop, or similar platforms to streamline operations. Plan, launch, and continuously optimize advertising campaigns across Meta Ads, Google Ads, and TikTok Ads.

Monitor key advertising metrics including ROAS, CPA, CTR, conversion rates, and daily ad performance to maximize campaign effectiveness. Develop and implement strategies for abandoned cart recovery, as well as email and SMS marketing campaigns to boost customer engagement. Enhance product pages, checkout flows, promotional offers, customer reviews, and trust signals to increase sales.

Address customer inquiries efficiently, manage refunds and returns, and resolve order-related concerns to maintain high customer satisfaction. Prepare detailed weekly and monthly performance reports that highlight key sales insights and emerging trends.

Required Qualifications

Proven experience managing Shopify stores and optimizing eCommerce platforms is essential. Strong familiarity with dropshipping tools such as DSers, CJ Dropshipping, AutoDS, or Zendrop is required. Hands-on experience with digital advertising platforms including Meta Ads, Google Ads, and TikTok Ads is necessary.

Ability to analyze advertising metrics and optimize campaigns for improved ROI is critical. Excellent communication skills are needed for effective customer service and supplier coordination. The ideal candidate will be detail-oriented with strong organizational and multitasking abilities. Proficiency in creating and managing product listings and marketing campaigns is expected.

Preferred Qualifications and Benefits

Experience working in or targeting the USA eCommerce market is highly desirable. Familiarity with email and SMS marketing tools and strategies will be an advantage. The ability to prepare comprehensive sales and performance reports is preferred.

This role offers the opportunity to work in a dynamic, in-person environment focused on growth and innovation. You will be directly involved in all aspects of eCommerce operations, from product research to customer satisfaction, within a collaborative team setting. If you are passionate about driving online sales and enhancing customer experiences, we encourage you to apply.