Site Services Specialist

Mondelēz International is seeking a dedicated and organized professional to provide comprehensive administrative support within its Transport, Scrap, Security, and Government Relations departments. This role is pivotal in ensuring smooth daily operations by managing budgets, expenses, procurement, communication, and logistical coordination. The successful candidate will be the central point of contact, supporting various teams to maintain operational efficiency and compliance with company policies and regulatory requirements.

Key Responsibilities

- Deliver administrative assistance by executing tasks efficiently and fostering strong working relationships with supported teams.
- Handle budget-related activities, expense tracking, and purchasing processes accurately.
- Manage incoming calls and emails, responding promptly to inquiries and requests.
- Organize archiving and filing systems in compliance with statutory regulations and company standards.
- Prepare, update, and maintain reports, databases, and relevant documentation.
- Coordinate logistics for travel, events, meetings, and training sessions as required.
- Support additional projects and tasks as assigned by management.

Within the Transport Department, responsibilities include coordinating third-party transport operations, managing vendor and fleet activities, monitoring transport availability and efficiency, and overseeing employee transportation needs. The role also involves vehicle maintenance follow-ups, invoice verification, and handling transport disruptions while ensuring adherence to safety and operational policies.

In the Scrap Department, the candidate will oversee scrap handling, segregation, and disposal processes. This includes maintaining accurate records, coordinating with departments and approved vendors, ensuring compliance with scrap management procedures, and supporting reconciliation and audit activities. Monitoring scrap yard operations and security is also essential.

For the Security Department, the role supports daily security operations, liaises with third-party security providers, monitors manpower deployment, and assists with implementing site security protocols. Coordination of security arrangements for plant operations, visitors, and events, along with incident reporting and compliance monitoring, are key duties. The candidate will also contribute to security audits and risk assessments.

In Government Relations, the role involves coordinating with government bodies and regulatory authorities, particularly LIEDA and industry-related agencies. Responsibilities include managing government approvals, NOCs, renewals, and ensuring timely communication with stakeholders. The candidate will support compliance with regulatory requirements and escalate issues needing management attention.

Required Qualifications

- Proven experience in administrative and support roles.
- Strong customer service orientation with excellent interpersonal skills.
- Proficient in Microsoft Office applications including Excel, Word, and PowerPoint.
- Excellent written and verbal communication abilities.
- High attention to detail combined with a proactive and solution-oriented mindset.
- Ability to work effectively within a team and anticipate the needs of others.

Preferred Qualifications and Additional Information

- Experience coordinating logistics and managing vendor relationships is advantageous.
- Familiarity with transport, scrap management, security operations, and government liaison functions is beneficial.
- The role does not offer relocation support.
- This is a regular, full-time position within Mondelēz International’s Middle East, North Africa, and Pakistan business unit, headquartered in Dubai, UAE.

Mondelēz International is a global leader in the snacking industry, with iconic brands such as Cadbury Dairy Milk, Milka, Oreo, belVita, Tang, Chiclets, Trident, and Halls. The company values diversity and inclusion and is an equal opportunity employer, welcoming applicants regardless of race, gender, religion, or any other protected status.

This position offers an excellent opportunity to contribute to a dynamic multinational organization while advancing your career in a supportive and innovative environment.