We are looking for a detail-oriented and efficiency-driven Social Media QA Specialist to join our Content Operations team in Lahore. This full-time, onsite role focuses on maintaining the highest standards of quality, brand compliance, and accuracy across large-scale social media campaigns. The successful candidate will be responsible for overseeing content quality control, auditing posts before publication, streamlining QA workflows, and utilizing automation tools to handle high-volume publishing pipelines effectively.
Key Responsibilities
- Conduct thorough quality audits of social media posts, including copy, visuals, tags, and links, ensuring accuracy, proper grammar, and adherence to brand guidelines prior to publishing.
- Manage large volumes of content using batch auditing, sampling methods, and automation tools to maintain consistent quality assurance across extensive content schedules.
- Develop and implement standardized checklists and feedback logs to help content creators minimize recurring errors and improve overall output quality.
- Verify correct scheduling, platform-specific formatting, and accurate URL tracking to ensure seamless publishing processes.
Required Qualifications
- Minimum of 2 years of experience in Social Media QA, Content Operations, or Proofreading roles.
- Exceptional command of English grammar with a sharp eye for both visual and textual errors.
- Proficiency in social media management platforms such as Hootsuite, Buffer, and Sprinklr, along with familiarity in proofreading and project management tools like Grammarly, Airtable, and Asana.
- Demonstrated ability to work efficiently in a fast-paced, high-volume environment without compromising attention to detail.
Preferred Qualifications and Additional Skills
- Strong operational mindset with proven experience managing large-scale content schedules while maintaining accuracy and quality.
- Problem-solving skills that include leveraging automation, templates, and sampling techniques to optimize QA processes and increase speed without sacrificing thoroughness.
This position offers the opportunity to work closely with a dynamic team focused on audience building and content excellence. If you thrive in a fast-moving environment and have a passion for quality control in social media content, this role is an excellent fit.