Solar Sales Representative (US Based)

Tech BPO is a leader in providing innovative solar sales services, delivering reliable, data-driven solutions that help businesses across various industries make smarter decisions, improve efficiency, and increase profitability. We are seeking a Client Success Executive to serve as the vital link between our clients and internal teams, ensuring that every client feels valued, supported, and achieves success through their partnership with us.

Key Responsibilities:
- Serve as the primary point of contact for clients, offering proactive support and maintaining high satisfaction throughout the client relationship.
- Develop and nurture strong, long-term relationships by understanding clients’ business objectives and cost estimation needs.
- Conduct regular check-ins with clients to address concerns, resolve issues promptly, and sustain trust.
- Facilitate the onboarding process for new clients, ensuring a smooth and positive start to their engagement with the company.
- Provide expert advice on cost estimation strategies, project timelines, and client expectations.
- Collaborate closely with internal teams to ensure deliverables are accurate, timely, and aligned with client requirements.
- Monitor client projects to guarantee smooth progress and maintain clear, effective communication.
- Quickly identify and resolve challenges by coordinating with relevant departments.
- Collect and analyze client feedback to pinpoint opportunities for service improvement.
- Share insights and recommendations with the Client Success Manager and other teams to enhance the overall client experience.
- Suggest product or service enhancements based on client input and industry best practices.

Required Qualifications:
- 1 to 2 years of experience in client success, account management, or customer support, preferably within consulting or service-based industries.
- Strong verbal and written communication skills to effectively engage with clients and internal teams.
- Excellent organizational and time-management skills, with the ability to manage multiple clients and projects simultaneously.

Preferred Qualifications and Benefits:
- Experience or background in cost estimation, construction, or related fields is advantageous.
- Provident Fund benefits to support your financial future.
- Health insurance coverage for you and your family.
- Performance-based incentives paid in dollars, rewarding your dedication and results.
- Recognition through appreciation certificates to celebrate your milestones and achievements.
- A supportive and growth-oriented work environment offering opportunities to develop your skills and advance your career.

This position is based at our office on Township College Road, Lahore, with working hours from 6:00 PM to 3:00 AM. The role requires in-person attendance. The monthly salary range for this position is Rs. 60,000 to Rs. 100,000, commensurate with experience and qualifications.

If you are passionate about client success and eager to contribute to a dynamic, innovative company, this opportunity at Tech BPO offers a rewarding career path with meaningful impact.