Sr. Manager Solutions Innovation & Standardization

The Sr. Manager Solutions Innovation & Standardization will play a pivotal role in driving the design and development of innovative solutions tailored to meet the evolving demands of government and corporate clients. This position, based at the headquarters in Islamabad and reporting to the Director of the DICT Center, involves close collaboration with internal teams such as IGPD and Products to create customized solutions. The role requires ownership of the entire solution management lifecycle—from presales through after-sales—ensuring seamless integration and governance of government and enterprise projects, including multi-vendor environments.

Key Responsibilities:
- Design and develop new, innovative solutions by conducting thorough research and aligning with the requirements of the IGPD and Products teams.
- Own and govern the end-to-end solution management process, covering presales, in-sale, and post-sale phases for government and enterprise projects.
- Maintain a centralized, version-controlled solutions library that includes reference designs, sizing rules, observability baselines, and post-go-live playbooks to ensure repeatability and standardization.
- Provide support to Pre-Sales and Project Management teams at HQ for high-value solutions, ensuring technical accuracy and alignment with customer needs.
- Develop frameworks and onboard solution partners to guarantee timely and efficient delivery of solutions to customers.
- Source, evaluate, and shortlist ecosystem partners such as System Integrators (SI), Independent Software Vendors (ISV), Original Equipment Manufacturers (OEM), and hardware providers, conducting thorough technical due diligence on skills, certifications, references, and delivery feasibility.
- Collaborate with the in-house GCSS AD & I team to design, develop, and integrate applications that fulfill customer solution requirements.
- Deliver level-3 presales support by addressing product and solution capabilities, including handling non-standard requests in coordination with Product Owners.
- Lead the technical aspects of tenders and RFP/RFI responses by aligning solution architecture, compliance matrices, and margin considerations with the overall bid strategy. Prepare comprehensive handover packages for Delivery, NOMC, and Procurement teams, ensuring all parties acknowledge readiness.
- Define acceptance criteria, test strategies, and detailed design pack contents to facilitate smooth handover to Delivery and Service Assurance teams.
- Review customer contracts focusing on technical scope, SLAs, penalties, and assumptions, and escalate any risks to Credit, Contracts, and Risk Control teams.
- Ensure all solution documentation and project tools are complete, consistent, and auditable before contract signing and project handover.

Required Qualifications:
- A minimum of 6 to 8 years of professional experience in ICT, telecommunications, technology, system integration, or project-based business environments.
- Bachelor’s degree or higher, preferably in Electrical, Network, or Computer Engineering.

Preferred Qualifications:
- Experience in project financial analysis, commercial finance, or business planning is highly desirable and will be considered an advantage.

This role offers the opportunity to lead innovation and standardization efforts within a dynamic government and corporate sales environment, working alongside cross-functional teams and external partners to deliver cutting-edge solutions. The ideal candidate will possess strong technical expertise, project management skills, and the ability to navigate complex multi-vendor ecosystems while ensuring compliance and operational excellence.