Staff Product Designer

Outreach, founded in 2014, is a leading agentic AI platform designed specifically for revenue teams. By integrating agentic AI, conversation intelligence, and assistive AI, Outreach automates workflows across sales motions such as prospecting, deal acceleration, retention, and forecasting. This allows sellers to focus on strategic conversations while revenue leaders gain connected account visibility, performance insights, and improved forecasting accuracy. Industry giants like Databricks, SAP, Siemens, and Verizon rely on Outreach to power their revenue operations.

We are seeking a talented Product Designer to join our international Product Design team. This role offers the opportunity to craft seamless, AI-powered sales execution experiences, particularly focusing on our core product line, Guide – a Conversational Intelligence solution. You will collaborate closely with cross-functional teams to shape the product vision, design user flows, and deliver polished UI designs that customers love. This position is ideal for a design craftsperson passionate about creating elegant workflows and innovative AI-powered features.

Key Responsibilities:
- Define elegant and well-considered product experiences that accelerate sales workflows within the Guide CI product area.
- Design industry-leading system architectures, seamless user flows, interaction models, and polished visual UI designs for novel AI-powered features.
- Present design strategies, concepts, and prototypes confidently to teams and leadership, communicating the rationale behind design decisions.
- Balance customer needs, business goals, and technical constraints to ship impactful product enhancements.
- Collaborate closely with other Product Designers to iterate on solutions and expand the design system.
- Partner with Product Managers to shape product vision, conduct customer interviews, gather insights, and run usability studies.
- Work alongside Product, Engineering, and Marketing teams to advance core product capabilities and streamline user flows.
- Develop expertise in sales personas, workflows, and user needs.
- Evangelize AI-enabled design tools and processes within the design team.
- Contribute to fostering an inclusive design culture across diverse, distributed teams in the US, Czechia, and India.

Required Qualifications:
- Strong portfolio showcasing experience in shaping product visions for AI-powered products, including design concepts, customer journeys, and elegant UI designs.
- Curiosity about emerging technologies and regular experimentation with AI to accelerate workflows and prototype new interaction paradigms.
- Proven experience leading design for major feature areas or zero-to-one products independently, with a confident and informed point of view.
- Ability to work autonomously and lead collaborative workshops across disciplines to frame problems and ideate solutions.
- Deep understanding of emerging design patterns and best practices for AI products, especially in handling complex interaction challenges.
- Proficiency in rapid design and prototyping using the latest AI design tools, exploring multiple solutions in parallel.
- Strong communication skills to present work clearly and seek feedback from cross-functional stakeholders.
- Experience working in fast-paced agile teams, managing multiple projects with an outcome-oriented mindset.
- Participation in research activities to understand customer needs and envision novel solutions in undefined problem spaces.
- Systems thinking ability to utilize and extend shared components and design patterns.
- Passion for detail, continuously refining work to achieve simplicity, elegance, and world-class quality.
- Commitment to improving design processes by introducing new methods, frameworks, and tools.
- Inclusive, transparent collaboration style with strong stakeholder management skills, preferably with experience working across time zones.

Preferred Qualifications and Benefits:
- Experience driving initiatives from inception to shipped production code is a plus.
- Competitive salary with 25 days of annual vacation plus sick and casual leave.
- Group medical coverage for employees and eligible family members, including OPD benefits.
- Life and personal accident insurance at three times annual CTC.
- Generous parental leave policies: 26 weeks maternity and 15 days paternity leave.
- Opportunity to participate in the company’s RSU program.
- Active diversity and inclusion programs supporting various employee resource groups (e.g., women, Latinx, Black, AAPI, LGBTQIA+, gender, disability, veterans).
- Employee referral bonuses and regular company/team outings fostering a fun and supportive culture.

Outreach is an equal opportunity employer committed to building diverse teams that bring fresh perspectives. We encourage applicants from all backgrounds, including historically marginalized groups, to apply even if they do not meet every qualification. Our hiring process may incorporate AI tools to assist with application review, but final decisions are made by humans. We value hiring the whole person, not just a resume.