Stream Head A2P

Grade Level: L3
Location: Islamabad
Application Deadline: 18th October 2026

The role involves leading the strategy, growth, commercialization, and profitability of Jazz's A2P Messaging and Digital Platforms portfolio. The successful candidate will drive traffic expansion, establish strategic partnerships, enhance revenue growth, oversee product development, and promote enterprise adoption. This position requires a dynamic leader who can manage the full lifecycle of partnerships and deliver measurable business outcomes in a competitive telecom environment.

Key Responsibilities
- Own the portfolio strategy, revenue, profitability, and annual business plans for A2P Messaging and Digital Platforms.
- Develop and implement strategies to increase A2P SMS traffic, revenue, margins, and market share.
- Lead the end-to-end partner lifecycle, including identification, onboarding, commercial negotiations, performance management, and relationship development.
- Build and maintain strategic partnerships with SMS aggregators, Mobile Network Operators (MNOs), wholesale messaging partners, and enterprise messaging clients.
- Identify and onboard new strategic partners to continuously expand the messaging ecosystem and business portfolio.
- Negotiate commercial agreements, pricing, traffic commitments, and partnership models to maximize business value and profitability.
- Monitor messaging volumes, revenue, profitability, traffic trends, and market dynamics to optimize margins and uncover growth opportunities.
- Collaborate with Technology and Operations teams to ensure seamless A2P traffic routing, delivery, and service performance.
- Identify opportunities for new messaging products, digital platforms, business models, and revenue streams.
- Develop go-to-market strategies, value propositions, pricing models, and commercial approaches for both new and existing offerings.
- Work cross-functionally with Technology, Finance, Revenue Assurance, Marketing, Operations, Regulatory, and other relevant teams.
- Track key performance indicators including revenue, traffic volumes, margins, profitability, partner performance, customer growth, and business pipeline.
- Prepare business performance reports, highlight key opportunities and challenges, and present recommendations to senior management.
- Continuously assess market trends, competitive developments, and emerging opportunities to strengthen and scale the messaging portfolio.

Required Qualifications
- 8 to 12+ years of experience in Product Management, B2B Solutions, Digital Business, Digital Platforms, Messaging, or Telecom sectors.
- Strong commercial acumen, strategic thinking, partnership development, and product management skills.
- Proven track record in developing, launching, and scaling digital products, messaging propositions, and revenue streams.
- Deep understanding of A2P messaging, digital platforms, data analytics, and technology ecosystems.
- Extensive experience in commercial negotiations, strategic partnerships, business development, and driving revenue growth.
- Excellent stakeholder management, negotiation, communication, and leadership abilities.

Technical Competencies
- Leadership and stakeholder management
- Commercial and business knowledge
- Product and digital platform expertise
- Messaging and technology ecosystem understanding
- Regulatory and compliance awareness
- Customer and market insights
- Analytical and reporting skills

Preferred Qualifications and Benefits
JazzWorld is recognized as a certified Top Employer, reflecting workplace standards aligned with leading global organizations. The company is committed to fostering an environment where employees can thrive and perform at their best. JazzWorld’s culture is driven by core values such as Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit. These values encourage accountability, teamwork, and the creation of meaningful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation that expands access, unlocks opportunities, and builds a more connected digital future.

At JazzWorld, the shared ambition is to enable progress and make a difference every day, striving for a Better Life For All. This purpose guides how the company works, the impact it delivers, and the continuous growth opportunities it offers to its employees.