Team Head Learning & Growth

We are seeking a dynamic and results-oriented Team Head – Learning & Growth to lead our training and development function. This role is responsible for translating the Learning & Growth (L&G) strategy into actionable annual plans, developing and managing Learning Management System (LMS) content, and delivering training programs to both internal teams and external clients. The ideal candidate will be hands-on, comfortable with digital learning tools, and committed to driving client satisfaction while meeting business objectives.

Key Responsibilities

- Develop and implement annual operational plans aligned with the L&G business strategy.
- Support the department in achieving P&L, revenue, and utilization targets.
- Collaborate with Finance and cross-functional teams to plan budgets, monitor expenses, and control costs effectively.
- Lead the design and development of LMS courses, e-learning modules, and blended learning content based on identified training needs.
- Partner with internal subject matter experts and external trainers to ensure training programs remain high-quality, diverse, and relevant.
- Introduce innovative content formats and delivery tools to enhance learner engagement and experience.
- Manage end-to-end delivery of training programs, including facilitation, logistics, and coordination for internal and external clients.
- Maintain strong client relationships through regular communication, feedback collection, and by fostering repeat business opportunities.
- Oversee LMS administration, including course uploads, user access management, and system performance monitoring.
- Track and analyze system adoption, user engagement, and course completion rates to measure program effectiveness.
- Coach facilitators and internal trainers to enhance content quality and maximize learner impact.
- Ensure compliance with L&G policies, processes, and reporting standards.
- Maintain accurate training records, monthly reports, and leadership dashboards.
- Identify operational risks and escalate them with appropriate mitigation plans to the Unit Head.

Required Qualifications

- Bachelor’s degree in Human Resource Management, Business Administration, Education, Psychology, or a related field.
- 6 to 8 years of experience in Learning & Development, training delivery, or capability building.
- Minimum of 2 to 3 years in a leadership role managing teams or L&D projects.
- Practical experience with LMS platforms, e-learning development, and blended learning design.
- Strong skills in budgeting, reporting, and stakeholder management.

Preferred Qualifications

- Master’s degree in HRM, Organizational Development, Education, or related disciplines.
- Certifications in Learning & Development, Instructional Design, or Training Facilitation such as CPTD, CIPD L&D, or ATD.
- Experience delivering training to external clients or working within consulting or training businesses is an advantage.

This position is based at Green Forts 2 and offers an excellent opportunity for a motivated L&D professional to lead and innovate within a growing organization.