Team Head Learning & Growth

We are seeking a dynamic Team Head – Learning & Growth to lead our training and development function. This role involves translating the Learning & Growth (L&G) strategy into actionable annual plans, developing and managing Learning Management System (LMS) content, and delivering training programs to both internal teams and external clients. The ideal candidate will be a hands-on leader who is results-driven, adept with digital learning tools, and committed to client satisfaction.

Key Responsibilities

- Develop and implement annual operational plans aligned with the L&G business strategy.
- Support the department in achieving profit and loss (P&L), revenue, and utilization targets.
- Collaborate with Finance and cross-functional teams to plan budgets, monitor expenses, and control costs effectively.
- Lead the creation of LMS courses, e-learning modules, and blended learning content tailored to identified training needs.
- Partner with internal subject matter experts and external trainers to ensure training programs remain high-quality and diverse.
- Introduce innovative content formats and delivery tools to enhance learner engagement.
- Oversee the end-to-end delivery of training programs, including facilitation and logistical coordination for both internal and external clients.
- Maintain strong client relationships through regular communication and feedback to foster repeat business.
- Manage the LMS by handling course uploads, user access, and system performance monitoring.
- Track LMS adoption, user engagement, and course completion metrics to measure effectiveness.
- Coach facilitators and internal trainers to elevate content quality and maximize learner impact.
- Ensure compliance with L&G policies, processes, and reporting standards.
- Maintain accurate training records, monthly reports, and leadership dashboards.
- Identify operational risks and escalate them to the Unit Head along with proposed mitigation plans.

Required Qualifications

- Bachelor’s degree in Human Resource Management, Business Administration, Education, Psychology, or a related discipline.
- 6 to 8 years of experience in Learning & Development, training delivery, or capability building.
- At least 2 to 3 years of experience leading teams or managing L&D projects.
- Proven hands-on experience with LMS platforms, e-learning development, and blended learning design.
- Strong budgeting, reporting, and stakeholder management skills.

Preferred Qualifications and Certifications

- Master’s degree in Human Resource Management, Organizational Development, Education, or a related field is preferred.
- Professional certifications in Learning & Development, Instructional Design, or Training Facilitation such as CPTD, CIPD L&D, or ATD are advantageous.
- Experience delivering training to external clients or working within a consulting or training business environment is a plus.

This position is based at Green Forts 2 and offers the opportunity to lead a critical function that drives organizational growth through impactful learning initiatives. The role demands a proactive leader who can balance strategic planning with hands-on execution to deliver measurable results.