Team Head Learning & Growth

We are seeking a dynamic Team Head – Learning & Growth to lead our training and development function. This role involves translating the Learning & Growth strategy into actionable annual plans, developing and managing LMS and blended learning programs, and delivering training to both internal teams and external clients. The ideal candidate will be a hands-on leader who thrives in a results-driven environment, is proficient with digital learning tools, and is committed to ensuring high client satisfaction.

Key Responsibilities

- Develop and implement annual operational plans aligned with the Learning & Growth business strategy.
- Support the department in achieving P&L, revenue, and utilization targets.
- Collaborate with Finance and other departments to plan budgets, monitor expenditures, and control costs effectively.
- Lead the creation of LMS courses, e-learning modules, and blended learning content tailored to training needs.
- Partner with internal subject matter experts and external trainers to maintain high-quality and diverse training programs.
- Introduce innovative content formats and delivery tools to enhance learner engagement.
- Oversee end-to-end delivery of training programs, including facilitation and logistics, for both internal and external clients.
- Maintain strong client relationships through regular communication and feedback, fostering repeat business opportunities.
- Manage the LMS platform, including course uploads, user access management, and system performance monitoring.
- Track and analyze system adoption, user engagement, and course completion metrics.
- Coach facilitators and internal trainers to improve content quality and maximize learner impact.
- Ensure compliance with Learning & Growth policies, processes, and reporting standards.
- Maintain accurate training records, monthly reports, and leadership dashboards.
- Identify operational risks and escalate them to the Unit Head with appropriate mitigation plans.

Required Qualifications

- Bachelor’s degree in Human Resource Management, Business Administration, Education, Psychology, or a related field.
- 6 to 8 years of experience in Learning & Development, training delivery, or capability building.
- At least 2 to 3 years of experience leading teams or managing L&D projects.
- Hands-on experience with LMS platforms, e-learning development, and blended learning design.
- Strong skills in budgeting, reporting, and stakeholder management.

Preferred Qualifications and Certifications

- Master’s degree in Human Resource Management, Organizational Development, Education, or a related discipline is preferred.
- Professional certifications in Learning & Development, Instructional Design, or Training Facilitation such as CPTD, CIPD L&D, or ATD are advantageous.
- Experience delivering training to external clients or working within a consulting or training business environment is highly desirable.

This position is based in Green Forts 2, Lahore, and offers an excellent opportunity for a motivated L&D professional to lead a critical function within a growing organization. The role demands a strategic thinker with practical execution skills and a passion for driving learning excellence.