Team Lead (Onsite, Lahore, PKR Salary)

This role involves leading a student counselling team to ensure efficient daily operations and the achievement of performance targets. The successful candidate will be responsible for setting and monitoring goals, guiding counsellors through student engagement and enrolment processes, and maintaining high standards of communication and service quality. Additionally, the position requires managing records, preparing performance reports, and collaborating with management to support recruitment and operational needs. The ideal candidate will be a proactive leader with strong coordination and problem-solving abilities, capable of motivating a team to consistently meet and exceed objectives.

Key Responsibilities

- Lead and supervise the student counselling team to ensure smooth daily operations.
- Set daily and monthly targets and monitor progress against established performance goals.
- Guide counsellors in student engagement, timely follow-ups, and enrolment conversions.
- Maintain professional communication standards and ensure quality student service.
- Monitor student inquiries, maintain accurate records, and prepare regular performance reports.
- Train and motivate team members to strengthen their skills and achieve performance targets.
- Coordinate with management on recruitment, team performance, and operational requirements.

Required Qualifications

- Bachelor’s degree in Business Administration, Education, Marketing, or a related field.
- Relevant experience in team management, sales, student counselling, or customer relations.
- Strong leadership, communication, coordination, and problem-solving skills.
- Ability to manage targets, improve team performance, and maintain professional relationships.
- Proficiency in MS Office and basic reporting tools for performance tracking.

No preferred qualifications or benefits were specified for this role.