Team Leader

Majid Al Futtaim Holding is a leading developer and operator of shopping malls, retail outlets, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. With a workforce exceeding 43,000 employees, annual revenues surpassing US$11 billion, and operations spanning 18 countries, the company manages iconic brands such as Mall of the Emirates, Carrefour, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. Committed to creating memorable experiences, Majid Al Futtaim strives to deliver great moments for everyone, every day.

The Team Leader role at the Islamabad store focuses on driving sales by ensuring the highest standards of quality, product range, and freshness. This position is pivotal in attracting customers and meeting sales targets while maintaining exceptional customer service within the assigned section. The Team Leader will oversee daily operations, manage stock levels, and lead a team to deliver a superior shopping experience.

Key Responsibilities

- Monitor competitor activities including pricing, product assortment, and promotions, and develop strategies to maintain a competitive edge within the store’s catchment area.
- Ensure adherence to commercial pricing policies to optimize departmental profitability and maximize the efficient use of assets and resources.
- Manage product assortment by negotiating supplier promotions and ensuring the product offering aligns with customer expectations and business goals.
- Oversee stock control processes, monitor stock value and availability, prevent out-of-stock situations, and coordinate orders and merchandise deliveries effectively.
- Implement initiatives aimed at minimizing waste and stock shrinkage while maintaining appropriate stock levels and operational efficiency.
- Ensure proper product displays, accurate pricing, planogram implementation, and visibility of new products throughout the department.
- Monitor merchandisers’ attendance and performance, enforce operational standards, and support the team in delivering excellent customer service.
- Maintain compliance with health, safety, security, and hygiene standards, safeguard company knowledge, and address customer queries and concerns promptly and effectively.

Required Qualifications

- Minimum of 5 years of relevant experience, preferably within the retail sector.
- Previous experience in an operations supervisory role.
- Strong organizational and coordination skills with a high level of attention to detail and accuracy.
- Excellent analytical and problem-solving abilities.

Preferred Qualifications and Benefits

Majid Al Futtaim offers a dynamic and inclusive work environment where employees are encouraged to contribute positively and grow professionally. With over 27 years of regional market leadership, the company fosters a culture of happiness and memorable experiences. Team members enjoy working alongside more than 45,000 diverse and talented colleagues, all guided by a strong leadership model. The company promotes a friendly atmosphere where positive energy and excitement about the future are shared by all.

Joining Majid Al Futtaim means becoming part of a mission to create great moments that leave lasting impressions, making it an ideal workplace for those seeking both career growth and meaningful engagement.