A well-established telecom company is seeking a dedicated Technical Associate to join their team in Rawalpindi. The ideal candidate will play a crucial role in supporting customers by addressing technical issues promptly and effectively. This full-time position requires hands-on involvement at the work location and offers a competitive monthly salary ranging from Rs40,700 to Rs45,000.
Key Responsibilities:
- Assist customers with various technical issues, providing clear and concise guidance.
- Troubleshoot and resolve problems efficiently to minimize downtime and enhance user experience.
- Maintain high levels of customer satisfaction through effective problem-solving and excellent communication skills.
Required Qualifications:
- Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or Electrical Engineering.
- Diploma of Associate Engineering (DAE) in Electrical, Electronics, or Telecom is mandatory.
- Candidates must be willing to work on-site in Rawalpindi.
This position offers an excellent opportunity to work with a reputable company in the telecom sector, providing valuable experience in technical support and customer service within a dynamic environment.