Technical Business Analyst – Microsoft 365 & Endpoint

NKU Technologies is looking for a Technical Business Analyst with expertise in Microsoft 365 and endpoint management to support a large-scale enterprise migration and ongoing platform operations. The successful candidate will bring a blend of hands-on Microsoft 365 administration, technical data analysis, and project coordination experience. This role involves ensuring migration readiness, validating implementation outcomes, and collaborating closely with global IT teams and external service providers to deliver a seamless transition and efficient platform management.

Key Responsibilities

- Support tenant-to-tenant Microsoft 365 migration activities across Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Utilize PowerShell and Microsoft Graph to extract and analyze data related to users, sign-ins, licenses, mailboxes, applications, and endpoints.
- Analyze large datasets using advanced Excel functions, including Power Query, PivotTables, and Power BI when necessary.
- Assess dormant accounts, migration scope, readiness, dependencies, and cutover requirements through evidence-based analysis.
- Translate technical requirements into detailed implementation specifications and validate managed service provider deliverables against agreed acceptance criteria.
- Assist with Microsoft Intune rollout, covering device enrollment, compliance policies, security baselines, application deployment, update rings, and BitLocker encryption.
- Apply and review identity and security controls such as Multi-Factor Authentication (MFA), least privilege access, external sharing policies, Data Loss Prevention (DLP), sensitivity labels, and retention policies.
- Coordinate multiple workstreams, regional IT teams, and third-party suppliers while maintaining project trackers, risk logs, decisions, dependencies, and action items.
- Provide hands-on configuration and troubleshooting support for Microsoft 365 access issues, Outlook, Teams, MFA, and post-migration challenges.
- Prepare technical documentation, user guidance materials, readiness reports, and evidence-based recommendations for stakeholders.

Required Qualifications

- Minimum of 5 years of hands-on experience in Microsoft 365 administration and configuration.
- Solid working knowledge of Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Purview, and Defender.
- Practical experience with PowerShell scripting, Microsoft Graph API, and advanced Excel capabilities including Power Query and PivotTables.
- Strong understanding of Microsoft 365 migrations, endpoint management, device compliance, identity management, and security controls.
- Excellent analytical skills, with the ability to document processes clearly and troubleshoot technical issues effectively.
- Proven project coordination skills with the ability to manage multiple workstreams independently.
- Strong communication skills to liaise effectively with technical teams and business stakeholders.

Preferred Qualifications

- Experience with enterprise-scale Microsoft 365 migrations.
- Familiarity with global Intune deployments.
- Prior involvement working alongside managed service providers.

This role offers the opportunity to work on a critical enterprise transformation project, collaborating with global teams and gaining exposure to advanced Microsoft 365 technologies and security frameworks. NKU Technologies values candidates who are proactive, detail-oriented, and capable of driving complex projects to successful completion.