Technical Services Coordinator

OFFICIAL PPECL PRIVATE LIMITED

Karachi , Pakistan

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Posted 4 days ago 35 views Report Job

PPECL is seeking a detail-oriented and personable Technical Services Coordinator to join our Service Support Unit based in Karachi. In this role, you will serve as a vital link between clients, engineers, and management, ensuring smooth coordination of service visits, monitoring job progress, managing documentation, and maintaining clear communication from the initial service request through to the final invoicing. This position requires someone who enjoys multitasking and thrives in a dynamic environment where effective communication and organization are key.

Key Responsibilities:
- Coordinate and schedule service visits between clients and engineering teams.
- Track the status of ongoing jobs to ensure timely completion.
- Manage and maintain accurate documentation related to service activities.
- Act as the primary point of contact, keeping all stakeholders informed throughout the service process.
- Support the Service Support Unit in operational tasks to facilitate seamless workflow.

Required Qualifications:
- Bachelor’s degree in Business Administration (BBA) or a related field. A background or strong interest in machinery or industrial equipment is highly desirable.
- 2 to 4 years of experience in technical coordination, customer service, or operations support roles.
- Excellent communication skills in both English and Urdu, with the ability to interact effectively with diverse teams and clients.
- Proficiency in MS Office applications; experience with ERP systems is considered an advantage.
- Strong problem-solving abilities and the capacity to manage multiple tasks simultaneously.

Preferred Qualifications and Benefits:
- Candidates who enjoy connecting different teams and ensuring smooth operational flow will find this role particularly rewarding.
- This is a full-time position based in Karachi, offering the opportunity to work within a collaborative and supportive environment.

If you are organized, proactive, and enjoy facilitating communication between various stakeholders to keep projects moving forward, this opportunity at PPECL could be the perfect fit for you.