Technical Services Coordinator

OFFICIAL PPECL PRIVATE LIMITED

Karachi , Pakistan

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Posted 4 days ago 6 views Report Job

PPECL is seeking a detail-oriented and personable Technical Services Coordinator to join our Service Support Unit in Karachi. In this role, you will serve as a vital link between clients, engineers, and management, ensuring smooth coordination of service visits, monitoring job progress, managing documentation, and maintaining clear communication from the initial service request through to the final invoicing stage. This position requires someone who thrives in a dynamic environment, enjoys multitasking, and is committed to keeping all stakeholders informed and aligned.

Key Responsibilities:
- Coordinate and schedule service visits between clients and engineering teams.
- Track the status of ongoing jobs and ensure timely completion.
- Manage and organize all related documentation accurately.
- Serve as the primary point of contact for clients, engineers, and management throughout the service process.
- Facilitate communication to ensure transparency and efficiency from the first call to the final invoice.
- Support the Service Support Unit in daily operational tasks and problem-solving.

Required Qualifications:
- Bachelor’s degree in Business Administration (BBA) or a related field.
- 2 to 4 years of experience in technical coordination, customer service, or operations support.
- Strong verbal and written communication skills in both English and Urdu.
- Proficiency in MS Office applications; experience with ERP systems is an advantage.
- Demonstrated ability to multitask and solve problems effectively.
- Genuine interest in or knowledge of machinery and industrial equipment is preferred.

Preferred Qualifications and Benefits:
- Experience working in a technical or industrial environment will be considered a plus.
- The role offers full-time employment based in Karachi, providing an opportunity to work within a supportive and collaborative team environment.

If you are someone who enjoys connecting people and processes to keep operations running smoothly, this position offers a rewarding challenge and the chance to grow professionally within PPECL’s Service Support Unit.