Technical Support Officer - Data Support

Inbox Business Technologies is seeking a Technical Support Officer to join our team on a contractual basis. The successful candidate will provide technical support and assistance to clients, helping to maintain accurate data records and support various administrative tasks. This role offers a valuable opportunity for fresh graduates or those with limited experience to develop their skills within a dynamic and growing IT environment.

Key Responsibilities

- Accurately enter and update information in Microsoft Excel.
- Maintain daily, weekly, and monthly Excel records.
- Prepare basic reports and data summaries.
- Utilize Excel formulas such as SUM, AVERAGE, COUNT, IF, and VLOOKUP/XLOOKUP at a fundamental level.
- Sort, filter, and format data to ensure clarity and usability.
- Maintain proper records and documentation.
- Check data for errors and inconsistencies to ensure accuracy.
- Assist senior team members with data-related tasks.
- Organize files and maintain spreadsheets systematically.
- Perform other basic reporting and administrative duties as assigned.

Required Qualifications

- Fresh graduate or candidate with 0–1 year of relevant experience.
- Basic knowledge of Microsoft Excel, including formulas and functions.
- Good typing and data-entry skills.
- Basic understanding of Microsoft Word and PowerPoint.
- Strong attention to detail.
- Good communication and organizational skills.
- Willingness to learn new software and IT processes.
- Basic knowledge of computers and Windows operating systems.
- Familiarity with Pivot Tables and Excel Charts.
- Understanding of data validation and conditional formatting.
- Experience with Google Sheets is a plus.

Inbox Business Technologies is committed to fostering an inclusive and diverse workplace. We are proud to be an equal opportunity employer, ensuring all qualified applicants receive fair consideration regardless of race, color, religion, sex, national origin, age, disability, marital or family status, or any other legally protected status.

We actively encourage Persons with Disabilities (PWDs) and individuals from underrepresented backgrounds to apply. Our goal is to create a supportive environment where every team member feels valued and empowered to contribute their unique perspectives and grow professionally.

This position offers a chance to gain hands-on experience in IT support while working alongside a collaborative team dedicated to innovation and continuous learning.