MULTI PACK (MP Plastic Industries), based in Lahore, Pakistan, is a reputable manufacturer specializing in durable and cost-effective plastic crates and baskets for commercial and industrial applications. Serving both local and regional markets, the company is committed to delivering high-quality packaging solutions while fostering strong client relationships. Joining MULTI PACK means becoming part of a growing organization that values efficiency, innovation, and customer satisfaction.
The Telesales Executive role is a full-time, on-site position located in Lahore. The primary responsibility is to engage with prospective and existing customers through outbound calls, presenting product features and pricing to generate sales orders. This role plays a key part in driving revenue by converting leads into confirmed sales of plastic crates and baskets.
Key Responsibilities:
- Conduct outbound calls to potential and current customers to promote products and secure orders.
- Respond promptly to inbound inquiries, providing accurate information and assistance.
- Maintain detailed and up-to-date customer records, ensuring all interactions and sales activities are logged correctly.
- Follow up on leads and customer requests to maximize sales opportunities.
- Meet or exceed daily and monthly sales targets consistently.
- Collaborate closely with sales and logistics teams to ensure smooth order processing and delivery.
- Prepare basic reports summarizing call outcomes, sales performance, and customer feedback.
- Provide insights on customer needs and market trends to support product development and sales strategies.
- Uphold professional communication standards and contribute positively to a results-driven sales environment.
Required Qualifications:
- Excellent communication and interpersonal skills with a clear, confident telephone presence.
- Basic sales skills, including negotiation and persuasion, focused on achieving targets and closing deals.
- Strong organizational abilities to manage multiple leads, maintain records, and conduct timely follow-ups.
- Comfortable using telephones, email, and basic computer applications such as spreadsheets and CRM or call log systems.
- Previous experience in telesales or customer service, preferably within manufacturing, packaging, or related industries.
- Ability to work on-site in Lahore and follow structured sales processes.
- Minimum educational qualification of a high school diploma; additional education in business, marketing, or related fields is advantageous.
- Fluency in local languages and working proficiency in English for effective business communication.
Preferred Qualifications and Benefits:
While not mandatory, candidates with prior experience in the manufacturing or packaging sector will have an edge. The role offers an opportunity to grow within a dynamic company that values innovation and teamwork. Employees benefit from a collaborative work environment focused on professional development and achieving shared goals.
This position is ideal for motivated individuals seeking to build a career in sales within a well-established manufacturing company. The role requires dedication, strong communication skills, and the ability to work effectively as part of a team to contribute to the company’s continued success.