Telesales Officer

NBP Fund Management Limited (NBP Funds) is a premier asset management company in Pakistan, managing assets exceeding Rs. 600 billion across a variety of investment solutions. Sponsored by the National Bank of Pakistan (NBP) and Baltoro Growth Fund, NBP Funds holds an AM1 rating from PACRA, the highest investment management rating in the country. The company oversees 26 open-ended mutual funds, 4 pension funds, and multiple investment advisory portfolios. Committed to fostering savings and investments nationwide, NBP Funds strives to help investors achieve their financial objectives through superior fund performance and robust systems.

The company is currently seeking a full-time Telesales Officer based in Karachi. This role involves promoting and selling financial products and services directly to potential clients via telephone. The successful candidate will be responsible for making outbound calls, responding to inbound inquiries, and delivering exceptional customer service. They will identify sales opportunities, work towards meeting or exceeding sales targets, and maintain accurate customer records. Collaboration with the sales team to support overall business goals is essential in this position.

Key Responsibilities:
- Conduct outbound calls to prospective clients to promote financial products and services.
- Handle inbound customer inquiries with professionalism and provide timely, accurate information.
- Identify and pursue sales opportunities to achieve or surpass set targets.
- Maintain detailed and accurate records of customer interactions and sales activities.
- Collaborate effectively with the sales team to align efforts and contribute to business growth.
- Deliver excellent customer service to build and maintain long-term client relationships.

Required Qualifications:
- Strong communication skills with a customer-focused approach to effectively engage and resolve client inquiries.
- Proven experience in sales operations, demonstrating the ability to identify opportunities, pitch products persuasively, and close deals efficiently.
- Excellent customer service skills aimed at ensuring a positive client experience and fostering investor loyalty.
- Analytical abilities to understand client needs and customize solutions accordingly.
- Highly motivated and target-driven, capable of thriving in a fast-paced environment.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.

Industry: Investment Management
Employment Type: Full-time

This role offers an opportunity to be part of a leading asset management firm with a strong reputation and a commitment to excellence in financial services. The ideal candidate will be proactive, customer-oriented, and eager to contribute to the company’s continued success.