Telesales Representative

Emerging Green Solutions Pvt Ltd (EGS) is a leading company in the renewable energy sector dedicated to advancing sustainable energy solutions for a greener future. With a comprehensive portfolio that includes photovoltaic solar panels, inverters, storage systems, wind turbines, and green hydrogen technologies, EGS serves as a one-stop provider for organizations aiming to reduce their carbon footprint. By collaborating closely with customers and industry partners, the company delivers tailored renewable energy products and services that support long-term sustainability goals and drive impactful energy transformation.

The Telesales Representative role is a full-time, on-site position based in Karāchi. The successful candidate will engage with prospective and existing customers primarily through phone communication to present EGS’s renewable energy offerings. This role involves understanding customer requirements, providing accurate product information, and recommending suitable solutions. Daily responsibilities include making outbound calls, responding to inbound inquiries, following up on leads, and converting prospects into sales. The representative will also maintain detailed records of customer interactions, collaborate with sales and customer support teams, and work towards achieving individual and team sales targets. Additionally, participation in ongoing product knowledge and sales training sessions is essential to stay updated with EGS’s evolving product portfolio and market trends.

Key Responsibilities
- Conduct outbound calls to prospective customers and respond to inbound inquiries regarding renewable energy products.
- Present and explain EGS’s product portfolio, including solar, wind, storage, and green hydrogen solutions.
- Identify customer needs and recommend appropriate products to meet their sustainability goals.
- Follow up on leads and convert them into confirmed sales while maintaining high customer satisfaction.
- Maintain accurate and up-to-date records of all customer interactions and sales activities using CRM tools.
- Coordinate closely with sales and customer support teams to ensure seamless customer experience.
- Achieve and exceed individual and team sales targets within a fast-paced environment.
- Participate actively in training sessions to enhance product knowledge and sales techniques.

Required Qualifications
- Strong communication skills with clear verbal articulation and active listening abilities.
- Proven customer service and support skills to effectively handle inquiries and resolve issues.
- Solid sales skills, including lead qualification, negotiation, and closing techniques.
- Willingness to learn and apply new product knowledge through continuous training.
- Relevant experience in telesales, call center operations, or inside sales, preferably within technology, energy, or related sectors.
- Ability to manage time efficiently, work under pressure, and stay organized to meet targets.
- Proficiency in basic computer applications and familiarity with CRM or call management software.
- Minimum education requirement of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is advantageous.

This position offers an opportunity to contribute to the renewable energy transition by representing a company at the forefront of sustainable technology. Candidates who are motivated, customer-focused, and eager to grow within a dynamic industry will find this role rewarding.