Telesales Representative

ENOVE is seeking a dedicated Customer Service Representative (CSR) to join our team in Islamabad. If you are an effective communicator who enjoys assisting others and building strong client relationships, this role offers an excellent opportunity to contribute to a dynamic work environment. The position is based at Al Ghani Arcade, near DHA Phase 2, and offers a competitive market salary.

Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Manage client relationships by addressing inquiries, resolving issues, and providing timely support.
- Utilize problem-solving and conflict resolution skills to ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service quality and customer experience.
- Demonstrate a professional attitude and manage time effectively to meet performance targets.

Required Qualifications:
- Minimum of 1 year of experience in call handling or customer service.
- Proven ability in client handling and relationship management.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and conflict resolution expertise.
- Basic computer proficiency, including familiarity with common software applications.
- Professional demeanor with strong time management skills.

Preferred Qualifications and Benefits:
- Competitive salary aligned with market standards.
- Opportunity to work in a supportive and growth-oriented environment.
- Location advantage at a central Islamabad office, easily accessible near DHA Phase 2.

ENOVE is committed to fostering a positive workplace where employees can thrive and develop their careers. If you meet the above criteria and are passionate about delivering exceptional customer service, we encourage you to apply and become part of our team.