Telesales Specialist

Prime Homes Properties Dubai is a prominent real estate company operating in the rapidly expanding property market of Dubai. The company specializes in delivering high-quality residential and commercial real estate solutions to a wide range of clients. Employees at Prime Homes work within a collaborative environment that emphasizes professionalism, deep market knowledge, and a strong commitment to client satisfaction. The organization offers opportunities for career growth within the real estate sector while being part of a trusted and respected brand in Dubai.

Key Responsibilities
The Telesales Specialist role is a full-time, on-site position based in Dubai. The primary responsibility is to engage with prospective and existing clients via phone to present property options, understand client requirements, and generate qualified leads. This includes following up on inquiries, maintaining accurate records of communications, and scheduling property viewings or meetings for the sales team. The specialist will respond promptly to client questions, provide clear and detailed information about available properties and services, and consistently meet sales and call targets. Collaboration with team members is essential to refine call scripts, share market insights, and contribute to ongoing improvements in telesales strategies and processes.

Required Qualifications
Candidates must demonstrate strong customer service and support skills, with the ability to professionally handle inquiries and resolve client concerns. Excellent communication skills are essential, including clear verbal articulation, active listening, and a confident phone presence. Proven sales experience in telesales, lead generation, or related roles within real estate or similar industries is required. A basic understanding of real estate markets, preferably Dubai’s, or a willingness to learn quickly, is important. Proficiency in using CRM systems and standard office software to document calls and track leads is necessary. The ability to thrive in a fast-paced, target-driven environment while managing time effectively is critical. Fluency in English is mandatory, and knowledge of additional languages commonly spoken in Dubai is considered an advantage. Previous experience in customer-facing or sales roles is preferred, though motivated entry-level candidates are encouraged to apply.

Preferred Qualifications and Benefits
While not explicitly detailed, the role offers the chance to develop within a reputable real estate company and gain valuable industry experience in Dubai’s dynamic property market. Working alongside a professional team provides opportunities for skill enhancement and career progression. The position supports a structured environment where continuous learning and improvement are encouraged, making it suitable for both experienced professionals and ambitious newcomers seeking to build a career in real estate telesales.