Territory Sales Supervisor

JazzWorld is seeking a Territory Sales Supervisor based in Hafizabad, Punjab, Pakistan. Reporting to the Area Sales Manager, this role is integral to the Regional Operating Model and involves managing a team of two to three TSSs. The position focuses on driving growth in JazzCash, postpaid sales, and franchise/retail business development by collaborating with internal and external stakeholders to meet regional sales targets and resolve daily operational challenges.

Key Responsibilities

- Learn and embody Jazz’s values, business model, products, and market dynamics within the Regional Operating Model.
- Conduct daily market visits for spot checks and retail audits to ensure stock availability.
- Manage one or two assigned franchises based on potential and geographic spread, ensuring daily oversight and reporting to the Area Sales Manager.
- Build strong relationships with franchise and retail networks to facilitate smooth and efficient operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS activation, EVC (Agent to Agent serving), market float management (maintaining 2.3 days), and DO service levels (targeting 50% daily).
- Ensure recharge activities (Jazz Load & Scratch cards) maintain non-performer rates below 5%, with DO follow-ups on underperforming retailers.
- Achieve target KPIs including recharge, gross adds (prepaid and postpaid), JazzCash metrics (daily registrations, cash-in, mobile wallet), mobile broadband devices, and active retail base expansion.
- Plan and engage retailers in below-the-line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing utilization and focus on channel footprint expansion while improving KPIs such as minimum balance and retailer servicing for JazzCash and voice services.
- Maintain territory integrity and control infringements.
- Foster healthy relationships with retailers and franchise owners to support business growth.
- Continuously review and improve JazzCash and voice KPIs for the assigned territory and team.
- Demonstrate proactivity and creativity by proposing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to strengthen partnerships.

Required Qualifications

- Proven track record of successfully delivering challenging projects with end-to-end responsibility from planning through rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated capability to increase business penetration in assigned areas and meet assigned targets comprehensively.
- Strong background in sales management and channel development.
- Skilled in strengthening and developing sales channels.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting its commitment to high workplace standards aligned with global benchmarks. The company fosters an inclusive culture that encourages employees to thrive through meaningful work, continuous learning, and forward-looking leadership. JazzWorld’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—drive a culture of accountability, teamwork, and impactful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation that expands access, unlocks opportunities, and builds a connected digital future. The company’s shared ambition is to create a Better Life For All, guiding every aspect of its work and impact.

Applications are open until 8 October 2026.