Territory Sales Supervisor

Territory Sales Supervisor (L1) – Ghazi, Haripur, Pakistan
Company: JazzWorld

The Territory Sales Supervisor (TSS) plays a vital role within the Regional Operating Model, reporting directly to the Area Sales Manager. This position involves managing one or two franchises depending on geographic spread and potential, working closely with internal and external stakeholders to drive regional sales targets. The role focuses on growing JazzCash, Postpaid Sales, and Franchise/Retail Business Development by ensuring effective market presence, resolving daily operational issues, and strengthening the sales and distribution network.

Key Responsibilities
- Develop a strong understanding of Jazz’s values, business model, products, and regional market dynamics.
- Conduct daily market visits for spot checks and retail audits to ensure stock availability and compliance.
- Manage assigned franchise(s) on a daily basis, ensuring timely visibility of reports and rigorous follow-up with franchise partners.
- Build and maintain effective relationships with franchise and retail networks to facilitate smooth and efficient operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent serving), market float management (maintaining 2.3 days), and DO service levels (achieving 50% daily).
- Monitor recharge activities (Jazz Load & Scratch cards), ensuring non-performers remain below 5% and minimum balance retailers are also under 5%.
- Achieve target KPIs including Recharge, Gross Ads (prepaid and postpaid), JazzCash (Direct Recharge, Cash-In, M-Wallet), Mobile Broadband (MBB) devices, and active retail base metrics.
- Plan and support below-the-line (BTL) marketing activities with retailers based on target achievements.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs related to retailer servicing for JazzCash and voice products.
- Maintain territory integrity and control infringements.
- Foster healthy relationships with retailers and franchise owners to support business growth.
- Continuously review and improve JazzCash and voice KPIs for self and team.
- Demonstrate proactivity and creativity by proposing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models and driving engagement.

Required Qualifications
- Proven track record of delivering on challenging projects with end-to-end responsibility from planning to rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPIs such as JazzCash Wallet Activation, Postpaid and Prepaid Sales, Remittances, Cash-in, and Mobile Number Portability (MNP).
- Strong capability to increase business penetration in assigned territories and consistently meet targets.
- Demonstrated skills in strengthening and developing sales channels.
- Relevant experience in sales management and channel development.

Preferred Qualifications and Benefits
JazzWorld is recognized as a Top Employer, offering a workplace aligned with global standards that foster growth, innovation, and collaboration. Employees benefit from a culture driven by core values including Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit. These values encourage accountability, teamwork, and solution-oriented thinking to serve customers and communities effectively.

As Pakistan’s largest digital operator, JazzWorld connects over 100 million people through digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation aimed at expanding access, unlocking opportunities, and building a more connected digital future.

At JazzWorld, the shared ambition is to create a Better Life For All, inspiring employees to perform at their best through meaningful work, continuous learning, and forward-looking leadership.

Applications are invited until 23rd October 2026.