The Territory Sales Supervisor (TSS) at Jazz plays a crucial role within the Regional Operating Model, reporting directly to the Area Sales Manager. Based in RCW Rohri, the TSS collaborates closely with internal teams and external partners to achieve regional sales objectives. This role focuses on driving growth across JazzCash, postpaid sales, and franchise/retail business development by managing assigned franchises and maintaining a strong market presence.
Key Responsibilities
- Understand Jazz’s core values, business model, product offerings, and regional market dynamics.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability and compliance.
- Manage one or two assigned franchises, maintaining daily reporting and diligent follow-up.
- Build and sustain effective relationships with franchise and retail networks to ensure smooth operations.
- Drive retail and distribution network growth by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS activation, EVC (Agent-to-Agent serving), market float management, DO service levels, and recharge performance.
- Monitor and reduce non-performing retailers to below 5% through coordination with DOs.
- Achieve key performance indicators (KPIs) including recharge volumes, gross additions (prepaid and postpaid), JazzCash transactions (Direct Recharge, Cash-In, M-Wallet), mobile broadband device sales, and active retail base expansion.
- Develop and implement plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid subscriptions.
- Engage retailers in planning and executing below-the-line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing efforts, expand channel footprint, and improve performance metrics.
- Ensure territory integrity and address infringement issues promptly.
- Foster positive relationships with retailers and franchise owners to support business growth.
- Continuously review and enhance JazzCash and voice service KPIs for both self and team.
- Demonstrate proactivity and creativity by proposing innovative ideas and process improvements.
- Motivate and counsel franchise and retail channel stakeholders by explaining profitability models and business benefits.
Required Qualifications
- Proven success in delivering challenging projects from planning through rollout and feedback phases.
- Ability to work independently and collaboratively to improve sales and distribution effectiveness.
- Experience in consistently achieving monthly KPIs, including JazzCash wallet activations, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated ability to increase business penetration within assigned territories.
- Strong expertise in channel development and sales management.
- Commitment to meeting end-to-end assigned targets with a results-driven approach.
Preferred Qualifications and Benefits
JazzWorld is recognized as one of Pakistan’s leading employers, fostering a culture of visionary leadership, innovation, and continuous professional development. Employees thrive in an environment that values entrepreneurial spirit, collaboration, and customer obsession. Joining Jazz offers the opportunity to be part of a transformative organization impacting over 70 million customers. This position is ideal for individuals passionate about contributing to the digital economy and making a meaningful impact through their work.
Jazz is an equal opportunity employer committed to diversity and inclusion, ensuring a supportive and inclusive workplace for all employees.