Territory Sales Supervisor

Territory Sales Supervisor – Muridke, Punjab, Pakistan

JazzWorld is seeking a dedicated Territory Sales Supervisor (TSS) to join our dynamic team. Reporting to the Area Sales Manager, you will be responsible for managing one or two franchises within your assigned territory, working closely with internal and external stakeholders to drive sales growth for JazzCash, Postpaid services, and Franchise/Retail Business Development. This role involves daily market visits, retail audits, and ensuring the smooth operation and expansion of our retail and distribution networks. You will play a key role in achieving regional sales targets, resolving operational issues, and fostering strong relationships with franchise owners and retailers.

Key Responsibilities

- Learn and embody Jazz’s values, business model, products, and the Regional Operating Model while understanding local market dynamics.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability and operational compliance.
- Manage assigned franchise(s) on a daily basis, maintaining visibility through daily reports and strong follow-up with franchise teams.
- Build effective contacts and streamline processes within the franchise and retail network to ensure smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent serving), market float management (maintaining 2.3 days), DO service levels (targeting 50% daily), and keeping non-performing retailers below 5%.
- Collaborate with DOs to ensure minimum balance retailers remain under 5% and follow up on recharge activities including Jazz Load and Scratch cards.
- Achieve target KPIs including recharge volumes, gross additions (prepaid and postpaid), JazzCash transactions (Direct Recharge, Cash-In, Mobile Wallet), mobile broadband devices, and active retail base metrics.
- Develop and implement plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid numbers.
- Engage retailers in planning and executing Below The Line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs related to retailer servicing for JazzCash and voice services.
- Maintain territory integrity and control infringement issues.
- Foster healthy relationships with retailers and franchise owners to support business growth.
- Continuously review and enhance JazzCash and voice KPIs for yourself and your team.
- Demonstrate proactivity and creativity by proposing new ideas and processes to improve team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to encourage engagement and growth.

Required Qualifications

- Proven track record of delivering challenging projects with end-to-end responsibility from planning to rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets including JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Strong capability to increase business penetration within assigned areas and meet assigned sales targets consistently.
- Demonstrated skills in channel strengthening and development.
- Relevant experience in sales management and channel development within a competitive market environment.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting our commitment to maintaining workplace standards aligned with global best practices. We foster an inclusive and open culture where employees are empowered to perform at their best and grow continuously. Our core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide how we work and lead, encouraging accountability and teamwork to deliver meaningful solutions.

As Pakistan’s largest digital operator, JazzWorld connects over 100 million customers through innovative digital services, financial inclusion initiatives, entertainment, and insurance. Joining JazzWorld means contributing to a national transformation, expanding access, unlocking opportunities, and building a connected digital future. Our shared ambition is to create a Better Life For All, driving progress and making a difference every day.

Applications are welcome until 8 October 2026.