Territory Sales Supervisor

The Territory Sales Supervisor (L1) role at JazzWorld, based in Piplan, Punjab, is a critical position within the Regional Operating Model, reporting directly to the Area Sales Manager. This role involves managing one or two franchises depending on potential and geography, working closely with internal and external stakeholders to drive growth in JazzCash, Postpaid Sales, and Franchise/Retail Business Development. The supervisor is responsible for daily market visits, conducting retail audits, ensuring stock availability, and maintaining strong franchise relationships to meet regional sales targets and resolve operational challenges.

Key Responsibilities

- Understand and embody Jazz’s values, business model, products, and market dynamics.
- Conduct daily market visits for spot checks and retail audits to monitor stock availability.
- Manage assigned franchise(s) daily, ensuring timely reporting and effective follow-up.
- Build and maintain strong contacts within the franchise and retail network to ensure smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers.
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent serving), market float management, and service levels to maintain high operational standards.
- Ensure recharge performance (Jazz Load and Scratch cards) with non-performers kept below 5%, and follow up with distribution officers accordingly.
- Achieve target KPIs including recharge, gross additions (prepaid and postpaid), JazzCash transactions (DR, Cash-In, M-Wallet), mobile broadband sales, and active retail base expansion.
- Collaborate with retailers to plan and execute Below The Line (BTL) marketing activities aligned with sales targets.
- Optimize the use of trade marketing resources to maximize channel footprint and improve KPIs such as minimum balance and retailer servicing.
- Monitor territory integrity and control infringement issues.
- Foster healthy relationships with retailers and franchise owners to support business growth.
- Continuously review and improve JazzCash and voice-related KPIs for self and the team.
- Proactively introduce new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to ensure alignment and commitment.

Required Qualifications

- Proven track record of delivering challenging projects with end-to-end responsibility from planning through rollout and feedback.
- Ability to work independently and under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated ability to increase business penetration and consistently meet assigned sales targets.
- Strong skills in channel development and sales management.
- Excellent interpersonal and communication skills to build and maintain productive relationships with franchisees and retailers.

Preferred Qualifications and Benefits

JazzWorld is recognized as a Top Employer, reflecting global workplace standards that foster an environment where employees can thrive and perform at their best. The company’s culture is driven by core values including Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit. These values encourage accountability, teamwork, and the creation of impactful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation that expands access and builds a more connected digital future.

The organization is committed to diversity and inclusion, ensuring an equal-opportunity workplace where all employees are supported and empowered.

Application Deadline: 8 October 2026