Territory Sales Supervisor

The Territory Sales Supervisor (L1) position at JazzWorld, based in Talagang, Punjab, plays a vital role within the Regional Operating Model under the guidance of the Area Sales Manager. This role involves managing a small team of Territory Sales Supervisors (TSS) and collaborating with internal and external stakeholders to drive regional sales growth. The primary focus is on expanding JazzCash, postpaid sales, and franchise/retail business development by ensuring smooth operations, resolving daily issues, and maintaining strong relationships with franchisees and retailers.

Key Responsibilities

- Develop a thorough understanding of Jazz’s values, business model, products, and market dynamics.
- Conduct daily market visits to perform spot checks and retail audits ensuring stock availability.
- Manage one or two assigned franchises depending on their potential and geographic spread.
- Oversee daily franchise operations, ensuring timely reporting and consistent follow-up with franchise partners.
- Build and maintain effective relationships with franchise and retail networks to facilitate smooth business processes.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS activation, EVC (agent-to-agent servicing), market float management, and recharge performance.
- Monitor and ensure DO service levels and retailer performance metrics meet targets, keeping non-performing retailers below 5%.
- Achieve sales targets across multiple KPIs including recharge, gross additions (prepaid and postpaid), JazzCash (direct recharge, cash-in, mobile wallet), mobile broadband devices, and active retail base.
- Plan and support below-the-line (BTL) marketing activities with retailers to boost sales.
- Optimize trade marketing utilization and expand channel footprint while improving key performance indicators like minimum balance and retailer servicing.
- Maintain territory integrity and control infringement issues.
- Foster strong, healthy relationships with retailers and franchise owners to support business growth.
- Continuously review and improve JazzCash and voice-related KPIs for self and team.
- Demonstrate proactiveness by introducing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail stakeholders, explaining profitability models to encourage engagement.

Required Qualifications

- Proven track record of delivering challenging projects with end-to-end responsibility from planning to rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Strong capability to increase business penetration and meet assigned sales targets consistently.
- Demonstrated experience in sales management and channel development.
- Skilled in strengthening and developing sales channels within assigned territories.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting its commitment to creating a workplace where employees can thrive. The company fosters an inclusive culture driven by core values such as Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit. These values guide decision-making and leadership, encouraging accountability and teamwork to deliver meaningful solutions.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation aimed at expanding access and building a more connected digital future.

The organization is dedicated to providing a supportive environment with opportunities for continuous learning and growth, enabling employees to perform at their best while making a positive impact on society.

Applications for this position are open until 5th October 2026.