Territory Sales Supervisor

Territory Sales Supervisor (Grade L1) – Talagang, Punjab, Pakistan

JazzWorld is seeking a dedicated Territory Sales Supervisor (TSS) to join our dynamic team. Reporting to the Area Sales Manager, you will be responsible for managing one or two franchises within your assigned territory, working closely with internal and external stakeholders to drive sales growth in JazzCash, postpaid services, and franchise/retail business development. This role involves daily market visits, retail audits, and ensuring the smooth operation of sales and distribution channels while contributing to the overall regional sales targets. You will play a key role in strengthening franchise relationships, expanding retail networks, and enhancing key performance indicators across your territory.

Key Responsibilities

- Learn and embody Jazz’s values, business model, products, and the Regional Operating Model while understanding market dynamics.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability and operational efficiency.
- Manage assigned franchise(s) on a daily basis, maintaining visibility through daily reports and executing strong follow-up actions.
- Build and maintain effective relationships with franchise owners, retailers, and distribution officers to facilitate smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers.
- Focus on operational enablers such as BVS activation, EVC (agent-to-agent serving), market float management, and service level adherence.
- Monitor and improve KPIs including recharge performance, gross additions (prepaid and postpaid), JazzCash transactions (direct recharge, cash-in, mobile wallet), mobile broadband sales, and active retail base.
- Collaborate with retailers to plan and execute below-the-line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing utilization and expand channel footprint while improving retailer servicing for JazzCash and voice products.
- Ensure territory integrity by controlling infringements and maintaining healthy competition.
- Continuously review and enhance JazzCash and voice-related KPIs for yourself and your team.
- Proactively introduce new ideas and processes to improve team performance and operational efficiency.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to foster engagement and growth.

Required Qualifications

- Proven track record of successfully delivering challenging projects with end-to-end ownership from planning through rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated capability to increase business penetration within assigned territories and consistently meet assigned targets.
- Strong background in sales management and channel development.
- Excellent interpersonal skills to build and maintain relationships with franchisees and retailers.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting our commitment to creating a workplace where employees thrive. We foster an open culture driven by forward-looking leadership, meaningful work, and continuous learning opportunities. Our core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial Spirit—guide how we operate and innovate to serve over 100 million customers across Pakistan.

Joining JazzWorld means being part of a national digital transformation, expanding access to connectivity, financial inclusion, entertainment, and insurance services. We are dedicated to creating a better life for all through our shared ambition and purpose.

Applications are open until 3rd November 2026.