Trainee NOC Engineer

Veevo Tech is a leading technology company specializing in innovative software development, A2P SMS/WhatsApp (CPaaS), IoT solutions, and more. Committed to excellence and innovation, we deliver cutting-edge solutions to clients worldwide. We are currently seeking a Trainee NOC/Network Engineer to join our team. This role involves managing IT operations, monitoring network infrastructure, and ensuring the availability and reliability of critical systems. The ideal candidate will have a solid understanding of networking, IT infrastructure, and data center management, along with a proactive approach to network monitoring, troubleshooting, and hands-on support. Flexibility to work shifts and provide on-call support is essential.

Key Responsibilities:
- Network & IT Infrastructure Management: Configure, implement, and maintain network devices such as routers, switches, firewalls, and access points to ensure smooth operations.
- Troubleshooting & Diagnostics: Identify and resolve network, hardware, and system issues promptly to minimize downtime.
- System Availability & Capacity Management: Continuously monitor and optimize the performance of IT platforms and services.
- 24/7 Engineering Support: Provide round-the-clock assistance for network-related incidents and outages, escalating critical issues as necessary.
- Monitoring & Incident Response: Utilize NOC monitoring tools to track internal systems and digital services offered by Veevo Tech, responding proactively to alerts.
- On-Site Support & Emergency Handling: Be available for in-person support during late or irregular hours to manage network or data center disruptions.
- Server Management: Perform installation, maintenance, and troubleshooting of both physical and virtual servers.
- Backup & Disaster Recovery: Conduct regular backups of network devices and servers to ensure data integrity and recovery readiness.
- Software & Hardware Installation: Assist in installing, configuring, and maintaining software and hardware components.
- Data Center Power & HVAC Management: Oversee power systems, cooling (HVAC), and environmental factors to maintain data center stability.

Required Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- 1–2 years of hands-on experience in network/system support or a NOC environment.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Hands-on configuration experience with devices such as Cisco, MikroTik, or Ubiquiti.
- Working knowledge of Windows Server and/or Linux operating systems.
- Experience with virtualization platforms like Hyper-V or VMware vSphere.
- Ability to independently troubleshoot network and server issues.
- Familiarity with backups, RAID concepts, and basic data center operations.
- Willingness to work in shifts and provide on-call support.

Preferred Qualifications and Benefits:
- Certifications such as CCNA or CompTIA Network+ are preferred.
- Competitive salary range of PKR 35,000 to 45,000 per month, based on experience, plus KPI allowances and performance bonuses.
- Annual and semi-annual salary increments.
- Fuel allowance where applicable.
- EOBI benefits.
- Company-maintained postpaid mobile connection if applicable.
- Paid annual leave.
- A healthy, open-door working environment promoting collaboration and innovation.

This is a full-time, permanent, office-based position located at Veevo Tech’s PSH Office on Main University Road, Peshawar. Veevo Tech is proud to be an equal opportunity employer and the first tech company to introduce a 50/50 gender ratio. We celebrate and support diversity in all forms, including gender, race, caste, creed, color, religion, sex, national origin, and disability, fostering an inclusive environment for all employees.