Stardom Now is seeking a dedicated and experienced Travel Consultant Manager to lead and inspire our travel sales team. The ideal candidate will be responsible for driving business growth by managing daily operations, achieving sales targets, and ensuring exceptional customer service. This role requires a proactive leader who can support consultants with complex bookings and customer inquiries while fostering a productive and motivated team environment.
Key Responsibilities
- Manage, guide, and motivate the Travel Consultant team to achieve sales goals.
- Oversee daily team operations and monitor performance against targets.
- Assist consultants in resolving customer queries and handling complex travel bookings.
- Ensure high standards of customer service and successful sales conversions.
- Provide regular feedback, coaching, and performance evaluations to team members.
- Develop and implement strategies to enhance sales and overall team productivity.
Required Qualifications
- Minimum of 2 years of experience in Travel Sales or Travel Consultancy.
- Excellent English communication and interpersonal skills.
- Strong leadership qualities with proven team management abilities.
- Target-driven with effective problem-solving and negotiation skills.
- Good knowledge of holiday packages, flights, and specifically Hajj & Umrah is preferred.
Location and Job Type
This is a full-time position based in Etihad Town, Lahore. The role requires flexibility to work evening, night, and early morning shifts.
Stardom Now offers a dynamic work environment where leadership and initiative are valued. If you are passionate about travel and have the skills to lead a high-performing sales team, this opportunity is an excellent fit.