UK Legal Process Consultant – Personal Injury

We are looking for a UK-qualified Solicitor based in Pakistan or a candidate holding a UK law degree with approximately one to two years of relevant legal experience. The successful candidate will support a UK-based, SRA-regulated law firm by reviewing, developing, and enhancing its Personal Injury (PI) processes and procedures. This role involves close collaboration with the PI team to create structured, efficient, and compliant workflows covering all stages from initial instruction through pre-litigation, litigation, and case closure. The ideal candidate will combine UK legal knowledge, practical PI case management, legal drafting, regulatory compliance, and process development skills to improve consistency, compliance, profitability, and client service.

Key Responsibilities

- Personal Injury Process Review: Analyze existing PI processes, templates, precedents, checklists, and case-management procedures to identify gaps and inefficiencies. Engage with fee earners and the PI team to understand current practices and enhance consistency and efficiency.

- End-to-End PI Workflow Development: Map and document the entire PI lifecycle, including client onboarding, conflicts checks, case assessment, liability evaluation, correspondence with defendants and insurers, medical evidence gathering, settlement negotiations, Pre-Action Protocols, litigation steps, court deadlines, and matter closure. Define responsibilities, actions, documentation, and key deadlines at each stage.

- Policies, Procedures, SOPs, and Checklists: Draft clear internal policies, procedures, SOPs, guidance notes, and process documents. Develop comprehensive pre-litigation and litigation checklists covering documentation, compliance requirements, limitation periods, key dates, and escalation points.

- UK Legal and Regulatory Compliance: Ensure PI processes align with SRA Standards and Regulations, Civil Procedure Rules, Personal Injury Pre-Action Protocols, client-care obligations, confidentiality, data protection, and professional conduct standards. Identify compliance risks and recommend practical controls.

- Case Management, LEAP, and Diary Control: Review the firm’s use of LEAP for matter management, task allocation, diary control, document management, and reporting. Develop procedures to safeguard limitation dates, court deadlines, medical appointments, expert evidence deadlines, and other time-sensitive actions. Experience with LEAP or similar UK legal case-management systems is preferred.

- Medical Evidence and Client Communication: Evaluate processes for obtaining medical records and expert reports, identify delays, and develop follow-up procedures. Establish clear client communication protocols and templates to keep clients informed while minimizing unnecessary correspondence.

- Risk Management, Reporting, and Management Information: Develop a practical PI risk-management framework, identify operational and regulatory risks, and recommend mitigation strategies. Create trackers and reporting tools for matter stages, deadlines, case duration, settlement progress, and litigation status, including data extraction from case-management systems.

- Stakeholder Collaboration: Work closely with PI fee earners, management, and support staff to ensure processes meet departmental needs, including standardizing pre-litigation workflows.

Required Qualifications

- UK-qualified Solicitor, preferably based in Pakistan; or
- Holder of an LLB, LLM, Graduate Diploma in Law, Solicitors Qualifying Examination (SQE) qualification, or other recognized UK legal qualification/UK law degree with relevant practical experience.
- Candidates progressing through the SQE route with relevant UK legal experience will also be considered.

Required Experience

- Approximately 1–2 years of relevant professional legal experience.
- Experience within a UK law firm, UK legal-services organization, or a role involving UK law is strongly preferred. Exposure to Personal Injury, civil litigation, claims handling, or dispute resolution is advantageous.

Required Skills and Competencies

- Strong understanding of the UK legal system, PI/civil litigation procedures, Pre-Action Protocols, and litigation processes.
- Knowledge of the SRA regulatory framework and professional obligations.
- Excellent legal research and drafting skills, including policies, SOPs, and checklists.
- High attention to detail with the ability to identify legal, regulatory, and operational risks.
- Strong analytical and problem-solving skills to translate legal requirements into practical procedures.
- Good organizational and matter-management skills, with strong written and verbal communication in English.
- Proficiency in Microsoft Word and Excel or Google Workspace.
- Experience with LEAP or similar case-management systems is an advantage.

Key Deliverables

- A documented end-to-end PI workflow and comprehensive policies and procedures framework.
- Pre-litigation and litigation checklists alongside a risk-assessment and compliance framework.
- Client communication procedures and templates.
- Case-tracking and management-reporting tools, including LEAP optimization recommendations.
- Key-date and diary-management procedures.
- Procedures to manage medical evidence and improve case progression.
- Litigation-readiness procedures and other PI process documentation as required.

Success Measures

- More efficient PI matter progression with fewer delays and improved medical evidence management.
- Consistent use of documented procedures and better monitoring of limitation dates and deadlines.
- Enhanced regulatory compliance and quality of client communication.
- Improved utilization of LEAP and case-management tools with effective reporting.
- Reduced operational and compliance risks.
- Increased efficiency and profitability of PI matters.

Preferred Candidate Profile

The ideal candidate is an early-career UK-qualified Solicitor residing in Pakistan or a UK law graduate with relevant UK legal experience. They should understand UK law firm operations and be comfortable collaborating with lawyers to improve legal processes. The role suits someone proactive, commercially aware, organized, and capable of critically reviewing existing processes to produce clear, practical recommendations.

Work Location: This position requires in-person attendance.