Travelshook Pvt. Ltd., a UK-based travel agency, is seeking an experienced and target-driven UK Umrah Sales Team Lead to join our office in Gulberg III, Lahore. The ideal candidate will have 2–3 years of relevant experience in UK Umrah Sales, Hajj & Umrah Sales, Travel Sales, or Travel Consultancy. This role requires strong customer-handling skills along with the ability to supervise and motivate a sales team focused on driving Umrah sales within the UK market. The position offers a competitive salary package, including commission and performance incentives, with opportunities for career growth and direct exposure to the UK travel industry.

Key Responsibilities

- Supervise and support the UK Umrah Sales Team to consistently achieve monthly sales targets.
- Manage and convert UK-based customer inquiries, leads, and Umrah bookings effectively.
- Provide guidance to Sales Agents to maximize lead conversion into confirmed bookings.
- Promote and sell Umrah, Hajj, and travel packages tailored to customer requirements.
- Prepare customized quotations covering flights, hotels, transfers, visas, and Umrah packages.
- Monitor individual and team performance metrics such as leads, conversions, bookings, and revenue.
- Conduct regular follow-ups to maintain strong customer relationships and ensure satisfaction.
- Assist team members with complex customer queries, negotiations, and high-value bookings.
- Oversee the entire sales process from inquiry and quotation through to booking confirmation.
- Coordinate with ticketing, visa, reservations, and operations teams to ensure smooth booking execution.
- Identify opportunities to improve sales conversion rates, customer retention, and overall team performance.
- Maintain accurate records of customers, bookings, and sales within CRM or internal systems.
- Stay updated on UK travel market trends, Umrah packages, airline options, and hotel rates.
- Ensure the team delivers professional and high-quality customer service at all times.
- Support the Sales Manager in meeting overall UK Umrah sales and revenue objectives.

Required Qualifications

- Minimum 2–3 years of relevant experience in UK Umrah Sales, Hajj & Umrah Sales, or Travel Sales.
- Proven track record in Umrah package sales and handling UK-based customers.
- Experience working with UK-based travel agencies or directly with UK customers is highly preferred.
- Prior experience in a Team Lead, Senior Sales, or supervisory role is advantageous.
- Demonstrated ability to meet sales targets and convert leads into confirmed bookings.
- Strong knowledge of Umrah packages, including flights, hotels, transfers, and visa processes.
- Excellent English communication, sales, and negotiation skills.
- Effective leadership, coaching, and team management capabilities.
- Strong customer-handling and follow-up skills.
- Familiarity with CRM, GDS, or travel booking systems is a plus.
- Target-oriented, confident, responsible, and professional demeanor.

Preferred Qualifications and Benefits

- Basic salary up to PKR 100,000, complemented by attractive sales commissions and performance-based incentives.
- Opportunity to work with a reputable UK-based travel agency and gain direct exposure to the UK travel market.
- Leadership and career advancement prospects within a professional and growth-oriented work environment.

This role is ideal for experienced UK Umrah Sales Team Leads, Umrah Sales Specialists, Senior Umrah Sales Executives, Hajj & Umrah Sales Executives, Senior Travel Sales Consultants, and Travel Sales Team Leads who possess strong sales and team-handling skills. Candidates should have relevant experience in Umrah, Hajj & Umrah, or UK Travel Sales and demonstrate a proven ability to lead and motivate sales teams effectively.

Job Type: Full-time
Location: Gulberg III, Lahore
Salary Range: PKR 50,000 to PKR 150,000 per month (including commission and incentives)

Please apply only if you meet the experience and skill requirements outlined above.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Career Level:
Manager
Maximum Experience:
2 Years
Apply Before:
Oct 04, 2026
Posting Date:
Sep 28, 2026

Tech zone consultancy

· 11-50 employees - Lahore

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