Umrah Sales and Feeding

AL ASR TRAVEL & TOURS (KARACHI PAKISTAN)

Karachi , Pakistan

Apply Now

Posted 2 days ago 1 views Report Job

This role involves managing and processing travel documents for pilgrims undertaking Umrah, ensuring all paperwork is accurately handled and compliant with relevant regulations. The position requires close interaction with pilgrims to facilitate a smooth documentation process, from collecting passports and visas to verifying their authenticity and returning them promptly. The objective is to provide an efficient and organized service that supports a hassle-free Umrah experience.

Key Responsibilities

- Document Management: Collect, verify, and manage pilgrims' passports, visas, and other travel-related documents with accuracy and care.
- Visa Processing: Assist pilgrims with visa applications, ensuring all submissions meet regulatory requirements.
- Data Entry: Enter pilgrim information accurately into tracking systems for effective record-keeping and monitoring.
- Document Verification: Confirm the authenticity and validity of passports and other essential documents to prevent discrepancies.
- Return and Organization: Ensure that all passports and documents are returned to pilgrims in a timely and organized manner.
- Communication: Maintain clear and consistent communication with pilgrims regarding the status of their documents and any additional requirements.
- Compliance: Adhere strictly to all relevant rules, regulations, and guidelines throughout the documentation process.

Required Qualifications

- High school diploma or equivalent educational qualification.
- Minimum of 2 to 3 years of direct experience in Umrah passport feeding and documentation.
- Proven experience in customer-facing roles, demonstrating the ability to handle inquiries and provide assistance effectively.
- Excellent communication skills, both verbal and written, to interact professionally with pilgrims and team members.
- Strong negotiating skills with a focus on meeting targets and achieving goals.

Preferred Qualifications and Benefits

- The position offers a monthly salary ranging from Rs40,000 to Rs50,000.
- The work location requires in-person attendance, emphasizing hands-on management of documents and direct interaction with pilgrims.

This role is ideal for individuals who are detail-oriented, organized, and committed to delivering excellent customer service in a fast-paced environment. The successful candidate will play a crucial part in ensuring pilgrims have a seamless experience by managing their travel documentation efficiently and professionally.