Unit Head - HR Quality Assurance (AVP / VP) - TJ / 1885250

National Bank of Pakistan, one of the largest and most prominent banks in the country, is seeking a qualified and experienced professional to join their team in Karachi as Unit Head - HR Quality Assurance (AVP / VP). The bank is committed to supporting the financial well-being of the nation and driving sustainable growth through its extensive local and international branch network. This role is integral to ensuring that the bank’s Human Resource functions operate with the highest standards of quality, compliance, and efficiency, aligning with the institution’s vision to become a future-fit, agile, and sustainable organization.

Key Responsibilities:
- Design, implement, and periodically update the HR Quality Assurance framework, including checklists, sampling methodologies, and scoring criteria covering all HR sub-functions.
- Ensure consistent application of HR policies, Standard Operating Procedures (SOPs), and process manuals across the bank.
- Plan and conduct periodic quality reviews of all HR processes to verify their accuracy, completeness, and compliance with legal and regulatory requirements.
- Perform sample-based checks on HR functions to assess accuracy, completeness, and adherence to Turnaround Time (TAT) standards.
- Conduct root-cause analysis of identified gaps and collaborate with respective HR function owners to develop corrective and preventive action plans.
- Undertake any additional assignments as directed by supervisors to support HR governance, risk management, and control objectives.

Required Qualifications:
- Minimum graduation or equivalent degree from a university, college, or institute recognized by the Higher Education Commission (HEC) of Pakistan.
- At least six years of banking experience, including a minimum of three years in HR Audit, Quality Assurance, HR Compliance, or HR Operations.
- Strong communication skills with the ability to work effectively as part of a team.
- Demonstrated commitment to confidentiality, data protection standards, and proper record retention.
- Service-oriented mindset with proficiency in MS Office applications.

Preferred Qualifications and Benefits:
- A Master’s degree and/or relevant professional certifications will be considered an advantage.
- The position offers a contractual employment term of three years, with the possibility of renewal at the discretion of management.
- Compensation and benefits will be provided in accordance with the bank’s policies and rules.

The role reports directly to the Wing Head of HR Governance, Risks, and Controls and is based in Karachi. Only candidates who meet the basic eligibility criteria will be shortlisted for panel interviews. The bank emphasizes equal opportunity employment and encourages applications from all qualified individuals regardless of gender, religion, or disability.

Applications must be submitted within 10 working days from the date of the job posting. Late applications will not be considered, and no travel allowance or daily allowance will be provided for the interview process. This is an excellent opportunity for professionals seeking to contribute to a leading financial institution while advancing their career in HR quality assurance within the banking sector.