Unit Head

The Bank of Punjab is seeking an experienced professional to join its Digital Banking Group in Lahore as a Unit Head for Collections & Recovery. This role is designed for a seasoned banking expert with a minimum of nine years of relevant experience. The successful candidate will play a critical role in managing and optimizing the collections and recovery processes, ensuring the bank’s asset quality and financial health are maintained at the highest standards.

Key Responsibilities

- Lead and oversee the collections and recovery operations within the Digital Banking Group, ensuring alignment with the bank’s strategic objectives.
- Develop and implement effective strategies to minimize non-performing loans and improve recovery rates.
- Monitor and analyze portfolio performance, identifying trends and areas for improvement.
- Collaborate with cross-functional teams to streamline processes and enhance customer experience during the collections and recovery lifecycle.
- Ensure compliance with regulatory requirements and internal policies related to collections and recovery.
- Manage and mentor a team to achieve departmental goals and foster a culture of accountability and continuous improvement.
- Prepare regular reports for senior management, highlighting key metrics, challenges, and action plans.
- Drive initiatives to leverage digital tools and technologies to enhance collections efficiency and effectiveness.

Required Qualifications

- A minimum of nine years of experience in the banking sector, with a strong focus on collections and recovery.
- Proven track record of managing collections teams and delivering results in a dynamic banking environment.
- In-depth knowledge of banking regulations, credit risk management, and recovery practices.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent leadership and communication skills to effectively manage teams and interact with stakeholders.
- Ability to work under pressure and handle complex situations with professionalism and integrity.

Preferred Qualifications and Benefits

While not explicitly stated, candidates with experience in digital banking environments and familiarity with emerging technologies in collections will be at an advantage. The position offers an opportunity to work in a progressive banking group committed to innovation and excellence, providing a platform for professional growth and development.

This role is classified under Band 5/Band 3 and is based in Lahore, offering a challenging yet rewarding career path for a dedicated banking professional looking to make a significant impact in the collections and recovery domain.